EMS Technician

About the role

Wake County EMS is a cutting-edge emergency medical services system providing EMS services throughout Wake County, including within each of the county’s 12 local municipalities. We have well-developed mobile integrated health (community paramedicine) and research programs. We responded to over 140,000 requests for 911 EMS services in 2025.

Responsibilities

• Understand and practice our mission statement of Prompt, Compassionate and Clinically Excellent Care
• Perform patient care skills consistent with credential, utilizing liberal standing order protocols
• Interview and assess patients to identify chief complaint(s) or issues, obtain relevant information from the patient, their family or care taker(s), bystanders/residents, or other sources and identify alternative solutions if necessary
• Lift and carry equipment, stretchers and patients to facilitate response to and transport of patients
• Safely and respectfully operate an emergency vehicle
• Respond to requests for service whenever and wherever needed to include all times of day and all types of weather
• Complete documentation through patient care reporting systems, electronic and paper based logs, reporting software and databases
• Effectively and efficiently utilize technology such as in-vehicle navigation, laptop computers, biomedical equipment, computer aided dispatch, online education portals, high-fidelity simulators, etc.
• Maintain cleanliness of equipment, vehicles and facilities and decontaminate and disinfect equipment and vehicles as needed
• Regularly inventory and restock equipment and vehicles
• Effectively and respectfully communicate through written, oral and visual means with all individuals and groups of individuals
• Effectively work while wearing a variety of different personal protective equipment to include turnout gear, chemical protective clothing and respiratory protection
• Effectively work as an individual and as a member of a team
• Regularly attend and participate in training
• Participate in community outreach and public education events
• Participate in various department specific committees regarding decisions on protocols, equipment, vehicles, uniforms, etc.

Requirements

• No specific education required
• No specific experience required
• North Carolina Emergency Medical Technician (EMT) Certification or eligibility for such certification or Advanced Emergency Medical Technician (AEMT) Certification or eligibility for such certification
• Valid Driver's License and "safe" driving record
• Equivalent education and experience are accepted

Qualifications

All new Wake County EMS employees are required to attend a paid academy and field training program as a condition of their employment. The first few weeks of employment will be a Monday through Friday 7:30am to 5:00pm schedule primarily consisting of classroom-based lecture and skill orientation. The next few weeks will be spent in both the classroom and ambulance (field training) setting. For the remaining months of the field training program employees will be assigned to a regular shift.

Skills

• Ability to firmly adhere to codes of conduct and ethical principles
• Ability to work calmly and effectively in high stress situations and fast-paced environments
• Ability to function in a physically demanding environment, requiring strength, flexibility and endurance
• Ability to confidently assess dynamic situations, incorporate available facts, opinions, tangible and/or intangible factors, choose an appropriate course of action and proactively adjust course of action as each situation evolves
• Ability to quickly develop relationships with patients and their families/caretakers by listening to and understanding identified medical complaints/needs and responding appropriately with clear, concise information
• Excellent interpersonal skills
• Ability to actively participate as a member of a team, to build and maintain positive, productive relationships with coworkers, fellow responders, physicians, nurses and other healthcare workers
• Ability to confer with others to explore alternatives and reach resolutions or an outcome acceptable to all parties
• Ability to maintain conditions that ensure a healthy and safe working environment
• Understanding the impact and implications of decisions on the community and other departments

Benefits

None specified.

Pay

$24.37 - $30.12 per hour

Schedule

Rotating 12 Hour Shifts