EMR Specialist I

About the Role

Performs a variety of complex procedures related to inputting documents into the electronic medical record. Investigates and resolves document-related issues to ensure accurate placement of data in a patient’s electronic medical record. May also provide office and front desk coverage.

Responsibilities

• Retrieves documents from units and ancillary departments in a timely manner.
• Assembles documents according to a predetermined Electronic Medical Record (EMR) chart order and prepares them for accurate scanning.
• Assigns documents to their appropriate location within the EMR according to Joint Commission and hospital requirements.
• Processes documents received via fax server for placement in the EMR.
• Scans or electronically imports documents into the EMR, ensures proper image resolution, and makes adjustments as needed.
• Researches appropriate placement of scanned or digital documents with no account number.
• Performs quality review functions on scanned or imported documents; may include appending, splitting, rescanning, or moving documents in an electronic format.
• Scans or imports a high volume of documents with a high degree of accuracy.
• Adheres to and honors patient confidentiality at all times.
• Obtains documentation from the electronic health record (EHR) to place in the EMR for review as needed.
• Works from a variety of lists to process requests or add to/delete documents from the EMR.
• Provides office and phone coverage, responding to requests for information, researching answers, and communicating with requestors to ensure only needed information is obtained while delivering high-level customer service.
• Distributes or obtains patient test results/reports as needed.
• Responds to requests for patient information as appropriate and fulfills all requests within the department’s designated timeline.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to stay current with trends in the field.
• Participates in meetings, committees, and department projects as assigned.
• Performs other related projects and duties as assigned.

Requirements

• Knowledge of HIPAA Privacy procedures and facility guidelines.
• Knowledge of computer hardware equipment and software applications relevant to work functions.
• Knowledge of medical terminology, procedures, and treatments.
• Knowledge of health information management functions and patient medical record contents.
• Skill in utilizing new computer and peripheral equipment technologies.
• Ability to problem-solve and use independent critical thinking skills.
• Ability to adhere to hospital and department procedures.
• Ability to maintain focus on detailed and sometimes repetitive work.
• Ability to prioritize work demands and work with minimal supervision.
• Ability to communicate effectively both verbally and in writing.
• Ability to work in a fast-paced, highly dynamic team environment.
• Ability to maintain confidentiality relevant to sensitive information.
• Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteers, and ancillary departments.
• Ability to maintain regular and punctual attendance.

Qualifications

• High school diploma or equivalency required.
• Additional post-secondary course work preferred.
• Minimum of one (1) year of experience with Windows and Microsoft applications required.
• Previous health information, office clerical, or document imaging system experience preferred.

Physical Requirements

Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.