Employment Specialist

About the role

This position will assist the claims team and LMVR with tasks related to the ICEP process for Costco. This is a newly created position that will continue to evolve as we build out the role & responsibilities. Under moderate supervision, provide effective coordination of vocational placement and return to work management services. Works closely with Claims and Costco locations to place injured workers in appropriate work environments.

Responsibilities

• Effectively address return to work barriers
• Follow-up with the injured worker, employer, Claims, Costco locations and possibly an assigned Vocational Rehabilitation Consultant
• Maintain accurate and thorough documentation concerning services rendered and outcomes
• Collect and coordinate data needed by claims staff; may obtain data from automated systems, by reviewing claims and/or contacting other people/departments/outside sources to obtain data
• Resolve problems and/or discrepancies which may involve research and data collection
• Provide support to claims specialists and communicate timely and effectively
• Identify administrative inefficiencies and make recommendations to enhance workflow and productivity

Qualifications

• Knowledge of state, local and federal laws related to vocational rehab, workers compensation and/or disability management
• Communication skills in order to effectively communicate with claimants, employers, claims staff and others
• Negotiation skills to effectively establish target return to work dates
• Proficient use of computer software (i.e. Word, Excel, etc.) as normally acquired through a bachelor's Degree (or equivalent) and at least 3 years experience in vocational rehabilitation, disability management, workers compensation, job placement or related field
• Bilingual, where required
• May occasionally travel and work irregular hours