Employment Services Professional- New Castle County

Service Delivery & Coordination

• Provide individualized employment services including job readiness training, job development, placement, and follow-along support.
• Collaborate with DVR and DDDS case managers to ensure services are aligned with each individual's employment plan and goals.
• Maintain compliance with DVR and DDDS service guidelines, documentation standards, and billing procedures.

Client Engagement

• Conduct vocational assessments and discovery activities to identify strengths, interests, and employment preferences.
• Develop and implement person-centered employment plans.
• Support clients in navigating workplace expectations, accommodations, and communication with employers.

Employer Engagement

• Build and maintain relationships with local employers to identify job opportunities suitable for individuals with disabilities.
• Advocate for inclusive hiring practices and reasonable accommodations.
• Provide on-the-job training and coaching as needed to ensure successful integration and retention.

Documentation & Reporting

• Maintain accurate and timely records of service delivery, progress notes, and employment outcomes.
• Submit required reports to DVR and DDDS in accordance with contractual and regulatory requirements.

Team Collaboration

• Participate in interdisciplinary team meetings and contribute to person centered service planning.
• Engage in ongoing professional development and training related to supported employment, disability services, and vocational rehabilitation.