Employment Services Counselor I/II

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section. About The Position The Riverside University Health System - Behavioral Health is currently recruiting for an Employment Services Counselors I/II position in the Community Service Center. The Employment Services Counselor I/II is responsible for engaging directly with job-seeking participants and community employers to facilitate successful employment opportunities. This includes soliciting and developing job leads through cold calls, job fairs, employer outreach, and community partnerships, while explaining program benefits and requirements. The Employment Services Counselor I/II conducts interviews to assess participants’ interests, skills, education, and employment barriers, and provides individualized counseling, job-readiness coaching, and guidance on training or alternate employment pathways. Additionally, the Employment Services Counselor develops tailored employment plans, arranges supportive services, monitors participant progress, and conducts follow-ups after job placement to help ensure long-term success. Because the role requires meeting participants face-to-face to address barriers, build rapport, and connect individuals with community-based employment resources, on-site work is essential. Experience with ELMR is preferred, particularly in accurately documenting services provided and maintaining up-to-date participant records. The level at which this position is filled is based on the candidates qualifications and at the departments discretion. Annual Salary Range Employment Services Counselor I : $57,270 - $76,091 Employment Services Counselor II : $65,756 - $83,250 In-Office 9/80 Schedule: Monday - Thursday 7:30 am to 5:00 pm & every other Friday 7:30 am to 4:00 pm Meet the Team! Riverside University Health System – Behavioral Health is a leading provider of mental health and substance use services in Riverside County. With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45,000 individuals annually. We are committed to delivering culturally competent, evidence-based care across all ages. Our programs, including Mental Health Services, Substance Use Services, and the Public Guardian’s Office, address the diverse needs of our community. At RUHS Behavioral Health, you’ll join a compassionate, innovative team where your skills make a real difference. We offer opportunities for growth, collaboration, and meaningful impact. If you’re passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you! For more information, please visit www.ruhealth.org/behavioral-health Examples Of Essential Duties Solicit and develop sources of employment for participants; explain program benefits and requirements to potential employers and community organizations. Initiate cold calls to potential employers; attend job fairs and other functions to solicit jobs; promote participation in various employment programs. Interview, screen and counsel participants regarding employment barriers; advise participants regarding alternate training and employment opportunities. Evaluate participants interests, education, and experience to determine possible program placements; develop plans to further participants entry into the labor market. Arrange supportive services and refer participants to appropriate training and employment services; monitor and evaluate participants progress and attendance. Counsel participants in interviewing skills, techniques, and etiquette for employment interviews; follow up on participants after placement in jobs to assist with work related problems. Administer and determine suitability for Lump Sum Diversions. Facilitate Self Sufficiency Through Employment (SSTE) Workshops. Conduct home calls to promote participation in employment programs; assist in overcoming barriers and provide job leads. Minimum Qualifications Employment Services Counselor I Hourly Salary Range: $27.53 - $ 36.58 OPTION I Experience: One year of experience comparable to an Employment Services Technician with Riverside County. OPTION II Experience: Two years of experience comparable to an Eligibility Technician III with Riverside County. OPTION III Education: Completion of 30 semester or 45 quarter units of course work from an accredited college or university in social/behavioral sciences, education, public/business administration, or a closely related field. One year of interviewing experience, which included the placement and/or monitoring of clients in employment and/or training programs, may be substituted for 15 semester or 24 quarter units of the required education. OPTION IV Experience: Two years of professional level experience in the personnel field, which included exposure to a wide variety of occupational areas, utilizing job placement and skills assessment. Employment Services Counselor II Hourly Salary Range: $31.61 - $40.02 OPTION I Experience: One year of as an Employment Services Counselor I with Riverside County. OPTION II Experience: Two years of professional experience in vocational, educational, or motivational counseling, employment development, training, and/or employment agreement negotiation and monitoring, or vocational testing and assessment. Experience must have included one year in a California county welfare to work program. OPTION III Experience: One year of experience comparable to an Eligibility supervisor with Riverside County. ALL OPTIONS Knowledge of: Principles and techniques of counseling, vocational guidance, and occupational placement; social and psychological problems of unemployment or vocational adjustment faced by disadvantaged persons; wide variety of occupational job duties and requirements; public social service agencies and their services; general labor market trends and economic conditions. Ability to: Promote concepts of hiring welfare recipients to employers and the community in order to obtain employment for SSTE Workshop participants; assess and evaluate the employability of participants in job programs; counsel and motivate participants; mediate and resolve conflicts between job program participants and employers; establish and maintain effective working relationships with disadvantaged participants, employers, community service agencies, members of the public, and staff; communicate effectively in written and oral form; maintain case records. Proficient computer skills preferred. Other Requirements Assessment: Minimally qualified candidates will be required to pass a computerized assessment in order to be considered for this position. License/Certificate: Possession of a valid California Driver’s License will be required. Physical Requirement Ability to sit or stand for extended periods during counseling sessions. Ability to travel with clients to interviews or appointments. Ability to lift and carry light materials such as files or laptops (up to 20 lbs). Bilingual Testing The Human Resources Department may coordinate a Bilingual (Spanish) Non-Proctored Assessment. SUPPLEMENTAL INFORMATION County Of Riverside Human Resources Contact For more information regarding this position, please contact the recruiter, Jammie Smith, at jasmith@rivco.org or (951) 955-6965. Please allow one-to-two business days for a response to general inquiries. ________________________________________________________________________________________ APPLICATION INFORMATION Veteran's Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability Work Location and Telework In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements. Proof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ). Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Pre-Employment All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required. Probationary Period As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. General Information Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered. Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.