Employment Services Coordinator

Job Summary

Supervise a dynamic team of Direct Support Professionals who coach individuals served working at businesses throughout the Twin Cities/Western Metro. Make your department shine through service coordination, management and evaluation!

Job Duties

• Provides hands-on support within Employment Services, supporting staff and coordinating client services
• Hires, trains and supervises a team of approximately 7 Direct Support Professionals comprised of Job Coaches and Float Staff
• Works with the Director to lead the team in developing, planning, and implementing high quality support for individuals served
• Manages a caseload of approximately 30 individuals served working in the community: overseeing 245D documentation and person-centered outcomes, mentoring staff on implementation, and leading support team meetings
• Acts as an advocate for individuals served during their employment, with an emphasis on collaboration with employers and creative problem solving to address challenges
• Supports the agency through administrative responsibilities such as scheduling substitute staff and answering the call-in line
• Collaborates with Partnership Resources’ Employment Development staff to support individuals served when they gain a new job, assisting with job training and transportation set up
• Occasional substitute coverage for Job Coaches, providing direct care support for individuals served at their place of employment
• Oversees and enforces health & safety procedures within the department including medication administration, lifting/transferring, and environmental hazards

Requirements

• Must meet Designated Coordinator qualifications in accordance with 245D licensing requirements: Experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children AND/OR post-secondary education in a field related to human services, education or health that totals a minimum of 4 years
• Candidates who do not meet this requirement as demonstrated by their resume will not be considered
• Knowledge of employment services and a minimum of 1 year experience providing job placement, development or support services
• Ability to use personal vehicle for daily travel throughout the Twin Cities/Western Metro, between businesses and office locations is required
• Ability to transport clients in personal vehicle as needed (for example, to a meeting)
• Must be able to comply with PRI’s Transportation Policy. Mileage reimbursement is provided
• Able to flexibly adjust to frequent schedule, location and working environment changes, going with the flow
• Able to learn, understand and implement Chapter 245D licensing requirements
• Must be able to push/pull/lift 21-50 pounds
• Able to withstand 6 or more hours of standing or walking in an 8-hour workday
• Able to pass a background study with the MN Department of Human Services
• Able to be authorized to work in the United States without a sponsor visa

Other Skills, Knowledge And Abilities

• Strong written and verbal communication skills
• Strong organizational skills and ability to manage multiple priorities
• Critical thinking skills and ability to independently problem solve
• Ability to work collaboratively with a team, leadership experience preferred
• Intermediate computer and technology skills, including keyboarding skills, internet navigation, email use, word processing, data entry, charts, multimedia, spreadsheets, databases, file management, and mobile applications on a tablet/smartphone