Employment Service Coordinator

SUMMARY OF FUNCTIONS

Aid individuals with Intellectual developmental disabilities in securing and maintaining competitive employment through Supported Employment services.

PRIMARY DUTY

Provide training, job development, placement, and ongoing support to Supported Employment participants, including job readiness, applications, resumes, interviewing, benefits awareness, workplace skills, and retention services.

Major Duties and Responsibilities

• Represent the agency at networking meetings, including transition fairs, trade shows, job fairs, etc., as appropriate.
• Supervise and support Job Coaches as assigned.
• Research, contact, and develop relationships with businesses in the community willing to hire adults with I/DD; meet with potential employers and professionally represent the agency by presenting the SE program and what it offers.
• Create and maintain partnerships with Vocational Rehabilitation, Regional Offices, Support Coordination, etc.
• Work with Support Coordination agencies and other sources to recruit clients interested in SE services.
• Perform mock interviews and accompany clients on interviews as appropriate.
• Connect job seekers to appropriate jobs, including all follow-up activities after interviews and placements for job seekers and employers.
• Provide intense job coaching and fading out according to employer and client needs.
• Follow up with placed job seekers and employers to ensure retention and encourage new opportunities.
• Responsible for goal tracking, attendance, communication logs, progress notes, and other needed documentation.
• Work closely and coordinate with other support persons including, but not limited to I/DD staff, clinical staff, Support Coordinators, employers, and families.
• Provide transportation in agency vehicle or public transportation options.
• Attend and participate in Team and Division Meetings, ISP’s, SIS, and other client meetings as needed.
• Maintain participant files according to regulation/policy.
• Maintain billing information according to regulation/policy.
• Respond promptly to and report to the appropriate personnel, incidents or evidence of participant abuse; critical incidents; violation of participants’ rights and other events based on regulations or agency policies.
• Provide medical assistance to participants served, such as administering medication, First Aid, CPR, and/or Heimlich maneuver as trained by the agency.
• Complete 16 hours of annual training as required by regulation; attend additional training as required by the program/department.
• Maintain a flexible work schedule as needed to provide participant support, job coaching, employer communication, and workplace observations during participants' scheduled work hours, which may include early mornings, evenings, weekends, and holidays.
• Attend meetings and conferences.

Education/Training/Licenses

• Bachelor’s degree in social work, special education or related field.
• ACRE and/or CESP certification is highly preferred.
• Prior sales, marketing, employment counseling or job development experience preferred.
• Proficient in written and spoken English.
• Proficient communication skills.
• Minimum of 2 years of experience providing job coaching in the I/DD or mental health field.
• Must be at least twenty-five (25) years of age and have a GA Driver License.
• Minimum of 3 years driving experience.
• Meet the following requirements based on a motor vehicle report that states no more than two chargeable accidents, moving violations, or any DUIs in a three (3) year period within the last five (5) years of the seven (7) year Motor Vehicle Record (MVR) period.

Physical Requirements

• Must be able to lift, push, and pull a minimum of 50 pounds.
• Ability to reach, bend, kneel, stoop, and stand for long periods of time.
• Ability to lift from floor to chest level.
• Ability to keyboard and view a computer screen.