EMPLOYMENT DEVELOPMENT SPECIALIST I

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Position Details Job Code #: JC-533345 Position #(s): 280-145-9204-976 Working Title: Employment Development Specialist I Classification: EMPLOYMENT DEVELOPMENT SPECIALIST I $4,570.00 - $5,725.00 A $5,494.00 - $6,880.00 B New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Santa Clara County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 a.m. - 5:00 p.m. Work Week: Monday - Friday Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD. Department Website: http://www.edd.ca.gov Job Description And Duties THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. Under the close supervision of the Office Manager or a Section Manager and in partnership with the management team, the employee is responsible for a variety of analytical, administrative, and technical functions critical to daily operations in the Unemployment Insurance (UI) environment. The Employment Development Specialist (EDS) in the UI Center acts as a program consultant, researching and analyzing program statistical data, including analyzing data produced by office reviews, documenting actions based on findings, and measuring results from quality reviews and Field Office Basic Evaluation System (FOBES). Assists management in tracking and monitoring the budgets, benefits, and Operating Expenses and Equipment (OE&E), develops and implements UI Center goals and improvement plans, and designing tools and processes for tracking, documenting, and measuring progress toward program goals. Analyzes and interprets responses to surveys, reviews, and studies, as they impact the UI Center environment. Researches, prepares and implements field office health and safety plans. Coordinates the preparation and distribution of reports prepared by the UI Center. Monitors office procurement processes, and assists in the development and maintenance of office premises plans, prepares technical reports related to Department equipment and property. Coordinates the development and implementation of special projects. Provides support to assigned staff; ensuring new procedures are understood and implemented correctly. May act as Single Point of Contact (SPOC) to other programs and Departments. Assists management in planning and distributing workload to the staff using the UI Scheduling System as well as other distribution methods, support management in quality control and budget planning. Coordinates the determination schedules for UI interviewers. This position may be eligible for rotational telework under EDD's telework policy. Employees are required to report to their headquarters office. Travel expenses to and from the assigned headquarters are the responsibility of the employee. Position located at Santa Clara County. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement . Special Requirements Submit a State Application (STD 678) and a Statement of Qualifications no longer than two pages (see SOQ requirements). It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov . Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If You Are Unable To Apply Electronically Through Your CalCareer Account, Please Mail a Completed And Signed State Examination/Employment Application STD Form 678 And Application Package To The Mailing Address Provided In The “Application Instructions’ Section Below And Ensure The Following: Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/AssessmentEmployment Development Specialist I is a Departmental Promotional exam for EDD employees only. The next administration of the Employment Development Specialist I exam is tentatively scheduled for 10/2026. For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here . Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/4/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov. When Submitting Your Application In Hard Copy, a Completed Copy Of The Application Package Listing Must Be Included. If You Choose To Not Apply Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Employment Development Department Mail In Address Attn: Job Control #533345 Human Resource Services Division, MIC 54 PO Box 826880 Sacramento , CA 94280-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Employment Development Department Drop Off Address Attn: Job Control #533345 EDD/Human Resource Services Division 1416 9th Street, 1st floor lobby Sacramento , CA 95814 08:00 AM - 04:30 PM Required Application Package Documents The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.Resume is optional. It may be included, but is not required.Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see “Statement of Qualifications Requirements” section for more information about the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.