Employment Consultant - Job Coach - Full Time

About the role

ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. The employment consultant provides a variety of community-based employment services to individuals with disabilities seeking to become employed, advance within their current position, or reenter employment.

Responsibilities

• Provide job exploration counseling by administering the career scope (a standardized, timed interest and aptitude assessment for education and career guidance) and generate a report summarizing each assessment result.
• Build and maintain professional and productive relationships with participants, members of participants' support networks, and funding/referral sources through ongoing communication, soliciting input, requesting satisfaction surveys, and providing thorough documented reports.
• Develop relationships with current and potential employers, resulting in knowledge of current employment, assessment, and training opportunities for participants.
• Maintain files according to policy and procedures to ensure consistent standards are met for regulatory entities.
• Develop, implement, and document individualized service plans for individuals, including skills training, pre-employment training, situational assessments, job development, job coaching, and long-term support for both competitive and supported employment.
• Assist in marketing activities by submitting stories for social media and newsletters and creating materials.
• Participate in community activities and/or provider events coordinated by referral agencies.
• Perform other responsibilities as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Requirements

• Bachelor’s degree in Special Education, Psychology, or related Human Services field plus a minimum of 2 years related experience with program development and training working with individuals with disabilities required.
• Valid driver’s license, per state law, and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

Skills

• Proficiency in Microsoft Office skills, with the ability to become familiar with corporate-specific programs and software.
• Detail-oriented and able to carry out work with the highest levels of accuracy.
• Must be a self-starter and able to develop service plans for individuals with a variety of disabilities and required accommodations.
• Must possess time management and interpersonal skills.
• Excellent oral/verbal communication skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear.
• The employee is occasionally required to walk and sit.
• The employee may occasionally lift or move products and supplies, up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually quiet.

Benefits

For benefit-eligible employees, ServiceSource offers a comprehensive benefit program which includes:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company-paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.