Employer Support Specialist

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: About The Company (but we need About the role? Actually "About The Company" is about company, not role. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to these headings. The posting includes "About The Company" which is not exactly "About the role". We could treat that as "About the role"? But it's about company. Might be better to include "About the role" heading with content from "Job Description" maybe? The posting includes "Job Description" with position summary and essential functions. That could be under "Responsibilities". Also there is "Required Experience Education and Experience" etc. That could be under "Requirements" or "Qualifications". There's "Knowledge, Skills, And Abilities" which could be under "Skills". There's no explicit Benefits, Pay, Schedule content. The posting mentions "We offer a competitive salary, and our benefits far exceed what most modern employers offer." That's a statement about benefits and salary but not specific. It says "competitive salary" and "benefits far exceed". That's vague but still some info. However instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive salary" and "benefits far exceed". That's somewhat generic but still states benefits and salary. Should we include? It says "competitive salary" (no specifics) and "benefits far exceed". That's still stating benefits and salary exist. Might be considered real content? It's not placeholder like "commensurate with experience". It's a statement. I'd include Benefits and Pay sections with that content. Schedule: no mention. So omit Schedule. We need to avoid repeating job title as heading. Not needed. We need to remove boilerplate: cookie/navigation/legal/EEO etc. Not present. We need to preserve all substantive info. We need to use

for each section heading, then content: either

for prose,

• for lists. We need to decide which content goes where. Let's parse: - About The Company: description of URS. Could be placed under "About the role"? Actually "About the role" maybe about the position. But we have "Position Summary" etc. I'd treat "About the role" as the position summary. But we also have "About The Company". Could we make a section "About the role" with content from Position Summary? And maybe also include company info under that? Might be confusing. Better: Use "About the role" heading for the position summary (the first paragraph after Job Description). Then "Responsibilities" for Essential Job Functions And Duties (list). Then "Requirements" for Required Experience Education and Experience (maybe also includes education). Then "Qualifications" maybe for Knowledge, Skills, And Abilities? But we also have Skills heading. Could split: Qualifications for education/experience, Skills for knowledge/skills/abilities. Or combine. Given instruction: Prefer a few substantive sections over many thin ones. So we could have: About the role, Responsibilities, Requirements (including education/experience and knowledge/skills/abilities), Benefits, Pay. That's 5 sections. But we need to follow the example headings list; we can omit others. Let's decide:

  About the role

  -> content: Position Summary paragraph.

  Responsibilities

  -> list of essential job functions (many). Use
  • .

    Requirements

    -> combine Education and Experience plus Knowledge, Skills, And Abilities? Might be too long but okay. Could split into Requirements and Skills. But we have Skills heading available. Let's do Requirements for education/experience, and Skills for knowledge, skills, abilities. Thus:

    Requirements

    -> Education and Experience paragraph.

    Skills

    -> Knowledge, Skills, And Abilities list (maybe break into sublists? but we can just put as
    • each bullet. Then Benefits and Pay. Benefits: statement "We offer a competitive salary, and our benefits far exceed what most modern employers offer." Actually that mentions salary and benefits. Could split: Benefits: "our benefits far exceed what most modern employers offer." Pay: "competitive salary". We'll separate. Thus:

      Benefits

      ->

      Our benefits far exceed what most modern employers offer.

      Pay

      ->

      We offer a competitive salary.

      Check if any other benefits specifics: none. Now ensure we preserve all substantive information: we need to include all duties, all knowledge/skills etc. Let's extract. Position Summary: "Performs a variety of coordination, production, and problem-solving activities related to defined benefit and defined contribution reports, files, and accounts. Uses technical, analytical, and communication skills to maintain accurate account information and to promote standard reporting practices." Essential Job Functions And Duties list: many bullet-like sentences. We'll convert each sentence to
    • . Let's list them: - Responds to employer questions regarding employer profiles and online information including authorizations, viewing access rights, site navigation, and tools. - Researches and responds to questions from employers regarding employer account balances and member accounts including balances, contributions, years of service, etc. - Works as a cross-functional partner with Finance on applicable employer penalties and credits. - Educates employers on identifying and correcting various reporting errors on employer uploaded payroll files. - Performs substantial equivalency reviews of employer long-term disability policies and assists with the setup of employer benefit protection contracts. - Collects exemption forms from employers, reviews the forms with management to ensure they are valid, and updates member profiles. - Assists with the public safety job description review process. - Manages the collection of employer contribution pickup election documents and assists management in reviewing the documents for accuracy. - Assists management and other URS staff members with the employer onboarding process. - Assists with the collection and management of Peace Officer Standards and Training (POST) certifications. - Assists with annual employer data validation and review processes. - Provides Business Process Management (BPM) case support. - Maintains communication with and provides support to employer contacts through reports, telephone contact, and personal correspondence. - Provides resolution to employer payroll file submission questions and problems. - Monitors and promotes the timely receipt of contribution information and payments. - Generates and reviews employer contribution delinquency reports to identify needs. - Researches problems and errors related to defined benefit and defined contribution reports, payments, and production processes. - Maintains and updates retirement account data, processes a variety of financial transactions, and coordinates communication with employers and members to ensure accurate and timely recordkeeping. - Generates correspondence requesting various types of information from members, retirees, and participating employers to expedite the processing of various account actions, changes, adjustments, etc. - Communicates final disposition of requests and account actions taken and performs telephone follow-up. - Interacts with the Savings Plans Department to produce quarterly defined contribution statements and with the Retirement Benefits Department to produce annual defined benefit statements. - Identifies problems with computer system applications. - Requests and recommends solutions and/or improvements. - Participates in round tabling and training sessions to develop more effective personal, group, and operational systems. - Researches and resolves installment payment problems and discrepancies. - Participates with other staff members in special projects to resolve payroll file submission problems. - Assists with the training of staff members. - Participates in discussion and training sessions to develop more effective personal and team goals. - Maintains regular and reliable attendance. - Maintains strict confidentiality. - Performs other related duties as required. Now Required Experience Education and Experience: "High School diploma plus four (4) years of experience in accounting, bookkeeping, business administration, financial industry customer service, communication or related field; or similar progressively responsible experience, or an equivalent combination of education and experience." Knowledge, Skills, And Abilities list: many items. Let's extract each bullet: - Knowledge And Ability Of Computer operations and data control functions. - Microsoft Office Suite, including moderate knowledge of Excel to use, create, and balance spreadsheets and templates. - Understanding URS business system functions. - Working Knowledge Of Add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals. - Compute rate, ratio, and percent. - Calculate installment loan payments, payments of incorrect rates, incorrect retirement contributions, and post-retired amortization rates. - Generally accepted accounting principles. - Must Possess Excellent Communication Skills Write reports, business correspondence, and procedure manuals. - Present information and respond to questions from members and employer groups. - Working knowledge of organizational communication. - Business and technical writing. - Customer service and communication techniques. - Other Required Knowledge And Skills Problem solving skills. - Utilize methods and standards for project control. - Documentation procedures. - Attention to detail. - Understand retirement system processes related to various retirement programs (both Defined Benefit and Defined Contribution plans), i.e. fire, public safety, schools, judges, public employee; e l igibility qualifications for retirement system enrollment as outlined in Utah Code Title 49. - Must Have The Ability To Read, analyze, and interpret complicated insurance policy materials. - Follow written and verbal instructions. - Prioritize work. - Perform within deadlines. - Work well in a team environment as well as independently. - Promote a team atmosphere. - Multi-task by handling a variety of duties in a timely and efficient manner. - Follow through with assignments. - Deal effectively with stress caused by workload and time deadlines. - The incumbent must always demonstrate judgment, high integrity, and personal values consistent with the values of URS. Also Work Environment section: but we may not have a heading for work environment; we could omit as not in list. Could include under Responsibilities? Probably not needed. The instruction says include a section ONLY when posting has real specific content for it. Work environment is specific but not among the example headings; we could still include but not required. Safer to omit. Now Benefits and Pay we have. Now construct HTML. We'll output:

      About the role

      Performs a variety of coordination, production, and problem-solving activities related to defined benefit and defined contribution reports, files, and accounts. Uses technical, analytical, and communication skills to maintain accurate account information and to promote standard reporting practices.

      Responsibilities

      • Responds to employer questions regarding employer profiles and online information including authorizations, viewing access rights, site navigation, and tools.
      • Researches and responds to questions from employers regarding employer account balances and member accounts including balances, contributions, years of service, etc.
      • Works as a cross-functional partner with Finance on applicable employer penalties and credits.
      • Educates employers on identifying and correcting various reporting errors on employer uploaded payroll files.
      • Performs substantial equivalency reviews of employer long-term disability policies and assists with the setup of employer benefit protection contracts.
      • Collects exemption forms from employers, reviews the forms with management to ensure they are valid, and updates member profiles.
      • Assists with the public safety job description review process.
      • Manages the collection of employer contribution pickup election documents and assists management in reviewing the documents for accuracy.
      • Assists management and other URS staff members with the employer onboarding process.
      • Assists with the collection and management of Peace Officer Standards and Training (POST) certifications.
      • Assists with annual employer data validation and review processes.
      • Provides Business Process Management (BPM) case support.
      • Maintains communication with and provides support to employer contacts through reports, telephone contact, and personal correspondence.
      • Provides resolution to