Employer Advocate

Work Location

100% onsite in Downtown Indianapolis for the first 6-8 weeks of training, then will move to a hybrid work model

Work Hours

Monday-Friday 8AM-5PM

Pay Rate

$22/hour

About the Role

INPRS administers 9 different retirement funds for nearly 500,000 members and 1,200 employers. This position supports the services and plan administration efforts provided to those customers.

Responsibilities

• Review and process information submitted by the employer to ensure accuracy.
• Communication with customers via email with limited phone calls
• Processing of annual ER submissions such as certified salaries, payroll calendars and updating of approved employer contacts.
• Other duties as assigned to support the Advocate Teams in meeting service levels and customer satisfaction goals.

Qualifications

• Must have excellent communication skills both verbal and written
• Strong organizational skills