Employee Relations Specialist

Essential Job Functions

• Research and gathers data to respond to federal, state and local agencies (EEOC, DOL, Unemployment).
• Addresses employee concerns, conducts comprehensive investigations and recommends appropriate action based on company policy and procedure and state and federal employment laws.
• Follows up with departments to ensure compliance.
• Provides data, analysis and recommendations on employee satisfaction and retention measures.
• Spearheads, champions and monitors employee engagement activities including closed-loop communication processes, exit interviews, EOS/SFS Administration and improvement planning.
• Assists and provides counseling to employees and management; discuss possible actions to be taken to ensure improvement in department and to positively impact turnover.
• Provides counsel to employees and all levels of management on company policies and procedures.
• Organizes and executes departmental climate surveys/focus groups/round tables and provides analysis and appropriate recommendations to management.
• Execute activities for the employee grievance process, including the Board of Review.
• Coordinates annual employee feedback survey including quarterly follow up for the purposes of identifying strengths and opportunities.
• Help departments and supervisors to evaluate and analyze data providing recommendations and support.
• Responsible for planning and execution of employee relations, recognition and engagement activities.
• Responsible for conducting, monitoring and tracking performance management efforts.
• Administers the employee HEART Fund process.
• Manages budget(s) to support property and corporate engagement initiatives.
• Organizes work and inputs data accurately into various systems.
• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
• Develops, coordinates, manages, and maintains benefits & total wellbeing programming to reduce health risk, medical costs and encourage healthy lifestyles.
• Works with HR Partners to administer benefit programs, including Medical, Dental, Vision, Flexible Spending, Life and LTD; answers employee questions regarding benefits and wellbeing programs.
• Manages and tracks escalated leave of absences issues.
• Supports all functions of Human Resources as needed and performs other duties as assigned.

Qualifications

• Required high school diploma or equivalent.
• Required one – two years of experience in employee relations, engagement, training or related adult education experiences and/or related business experiences.
• Required strong organizational skills, data entry, and clerical skills.
• Preferred two years’ experience in Human Resources, and Employee Relations, and/or supervisor.
• PREFERRED College education.
• Must have knowledge of Federal and State laws and regulations regarding employment.
• Excellent communication skills (written & verbal) including both in one-on-one or group settings.
• Demonstrated ability to make decisions, be objective, and handle difficult employee issues.
• Strong ability to set priorities and manage multiple tasks and projects.
• Must be able to get along with co-workers and work as a team.
• Must be able to properly manage confidential information.
• Must have excellent active listening, conflict management and negotiation skills.
• Exercise tact, diplomacy and good judgment in a highly confidential and sensitive environment.
• Must possess a strong work ethic and willingness to take ownership for a wide range of responsibilities.
• Must present a well-groomed professional appearance.
• Maintain an upbeat and positive attitude.
• Must know and be able to use various computer systems. Microsoft Office (Word, Excel, Outlook and PowerPoint) required.
• Ability to speak, read and write Spanish is preferred.