Employee Relations Partner II - Full Time

About the role

Partners with HRBP/Directors and consults with clients on a variety of ER related issues (including performance concerns, disciplinary action, conflict management issues, identifying possible actions to be taken).

Responsibilities

• Examines the source of problems between employees and/or employees and management.
• Responds to complex employee complaints and conducts formal investigations including partnering with HRBP/Directors on investigation scope, strategy and communication, reviewing documentation, developing interview questions, interviewing employees and preparing any follow-up memos, summaries or letters documenting the investigation with supervisory guidance and oversight.
• Provides LOA consultation providing best practice recommendations.
• Led interactive ADA process including developing Fit for Duty Questionnaire and consultation to clients around best practice in responding and supporting ADA employee issues.
• Ensures compliance with company policy, governmental rules and law, regulations and procedures as applicable.
• Consults with clients about risk factors when considering termination. Provides support and consultation on best practices when facilitating separation meetings and presenting separation agreements.
• Provides conflict resolution services to clients, including mediation-style interventions and facilitated discussions designed to address workplace conflict, repair working relationships, and improve communication and accountability.
• Attends and help facilitate disciplinary and separation meetings.
• Prepares communications and documentation on performance and disciplinary actions as necessary.
• Drafts separation agreements and coaches and/or supports management on delivering agreements.
• Provides technical hotline support for all employee relations matters.
• Conducts strategic/escalated exit interviews.

Requirements

• 3-5 years of proven experience in handling employee relations matters.
• Demonstrated ability to manage urgent, high-risk tasks effectively and maintain composure during periods of high volume and intensity.
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Solid investigation and coaching experience.
• Thorough understanding of federal, state, and local employment laws and regulations.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Strong analytical and problem-solving skills.

Qualifications

• Bachelor’s degree, preferably in human resource management or related field preferred.
• An Internal Investigation and/or Mediation Certificate is highly desirable.
• SHRM or HRCI Certification is preferred.