Employee Relations Business Partner

About the Role

Children’s Specialized ABA is designed to address the comprehensive needs of children diagnosed with Autism Spectrum Disorder (ASD). By leveraging the expertise of the Children’s Specialized Hospital Autism Center of Excellence, the program aims to expand access to innovative and compassionate care, empowering children diagnosed with autism to thrive. Children’s Specialized ABA offers home-based, community-based, and center-based ABA therapy.

The Employee Relations Business Partner serves as a hands-on HR partner to Clinical and Operational leaders across a multi-site ABA organization. This role is primarily focused on employee relations, including workplace investigations, conflict resolution, and manager coaching, while ensuring consistent and compliant application of HR policies and practices. The HRBP provides day-to-day guidance to leaders on performance management, employee concerns, and organizational changes, helping to resolve issues proactively and reduce risk. This role partners closely with HR leadership to support a balanced approach to compliance, workforce experience, and engagement, while contributing insights that strengthen retention and overall employee experience.

Responsibilities

• HR Partnership & Leader Support
  • Serve as a trusted HR partner to clinical, operational, and regional leaders across multiple locations
  • Provide day-to-day guidance on employee relations, performance management, and organizational changes
  • Coach leaders on communication, conflict resolution, and effective people management practices
  • Support consistent application of HR policies, procedures, and best practices
  • Develop and deliver training, job aids, and tools to strengthen manager capability
• Employee Relations & Investigations
  • Manage employee concerns, complaints, and workplace issues with professionalism and urgency
  • Conduct workplace investigations (e.g., harassment, discrimination, policy violations), ensuring thorough documentation and timely resolution
  • Interview employees and leaders, gather evidence, and provide clear findings and recommendations
  • Partner with HR leadership and legal counsel on complex or high-risk matters
  • Ensure cases are triaged, documented, and resolved within established timelines
• Manager & Employee Guidance
  • Provide coaching to managers and employees to support early and effective resolution of workplace concerns
  • Advise on corrective action, performance improvement plans (PIPs), and termination considerations
  • Support leaders in navigating difficult conversations and employee performance discussions
  • Respond to HR inquiries and escalate issues as appropriate
• Performance Management
  • Support annual performance review processes across clinical and administrative teams
  • Coach leaders on performance management best practices and documentation standards
  • Review performance documentation for consistency, fairness, and compliance
  • Partner with leadership to drive performance improvement initiatives
• Policy, Compliance & Risk Management
  • Interpret and apply company policies and multi-state employment laws
  • Ensure compliance with federal, state, and local regulations
  • Maintain accurate and confidential employee relations documentation
  • Track trends in employee relations cases and escalate risks proactively
  • Support audits, unemployment claims, and compliance-related processes
  • Contribute to policy updates and HR process improvements
• Engagement & Retention
  • Support engagement and retention initiatives in partnership with HR leadership
  • Contribute insights from employee feedback and ER trends to improve workforce experience
  • Assist in developing and implementing action plans to address turnover and engagement challenges

Requirements

• Bachelor's degree in human resources, business or related field; Master's strongly preferred
• SHRM-CP or PHR strongly preferred
• 5+ years of progressive Human Resources experience with a strong focus on employee relations and workplace investigations
• Demonstrated experience conducting impartial investigations involving employee complaints, policy violations, harassment, discrimination, retaliation, and workplace misconduct
• Prior experience in healthcare field, behavioral health, or ABA
• Experience with workforce 500+
• Experience supporting managers in employee relations or HR advisory capacity
• Strong communication and problem-solving skills
• Ability to work in a fast-paced, multi-site environment

Schedule

This is a full-time position with core hours of 8:30 AM to 5:00 PM. Must travel to Maryland and New Jersey within the first 90 days of employment and then anticipate traveling 2 times per year to the EI Centers in Maryland, New Jersey, North Carolina, and Arizona.

Benefits

• Up to 24 paid days off in your first year (including PTO, sick time, and holidays); earned on an accrual basis, paid time off increases with tenure
• Comprehensive benefits including free medical for employee (buy-up for dependent/partner coverage), voluntary dental, vision, short-term disability, critical illness coverage, and more
• Free $50,000 life insurance policy
• Free Employee Assistance Program (EAP)
• 401(k) retirement savings plan
• Company discount program – discounts on amusement parks, memberships, cruises, movie tickets, spas, sports tickets, and more

Pay

A reasonable estimate of the pay range for this position is $90,000.00 to $100,000.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and experience equity.