Employee Experience Coordinator

About the role

The Employee Experience Coordinator plays a key role in keeping CTI's employee training and onboarding experience organized, on track, and running smoothly. This is a highly collaborative, people-focused role where strong coordination and attention to detail make all the difference.

Responsibilities

• Coordinate and schedule training sessions, onboarding activities, and company learning events
• Track employee participation, course progress, and completion details
• Support end-to-end new hire onboarding coordination to ensure a great first experience
• Communicate with employees, trainers, and managers to keep everything aligned and on schedule
• Maintain and update CTI-U (our learning portal), ensuring content is organized and accessible
• Aid employees with questions, access issues, and general training support
• Create and update training materials, including light video editing
• Support training sessions and serve as a backup for new hire orientations
• Generate basic reports on training activity and completion
• Jump in on team projects and lend a hand wherever needed

Requirements

• 1-2 years of experience in an administrative, coordinator, or support role
• Strong organizational skills with the ability to manage multiple tasks and schedules
• High attention to detail—you catch the little things others miss
• Experience coordinating events, schedules, or group activities is a big plus
• Comfortable using Microsoft Office and basic reporting tools
• Exposure to training, onboarding, or LMS tools is helpful (but not required)
• Basic video editing experience (even personal or school projects is okay!)
• Strong communication skills and a willingness to jump in and help

Qualifications

• Dependable, friendly, and takes pride in doing great work while enjoying the people you work with
• Enthusiastic, approachable, detail-oriented, and ready to embrace new challenges
• Works well in a supportive, collaborative, and genuinely fun workplace

Skills

• Organizational skills
• Attention to detail
• Event coordination
• Training and onboarding support
• Microsoft Office proficiency
• Basic video editing
• Communication skills

Benefits

• Competitive compensation package including base salary ($45k-$55k/yr, DOE)
• Employer-matched medical, prescription, and dental insurance
• Employer-matched 401K up to 3% (after 6 months of employment)
• Monthly bonus eligibility based on a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, and three “floating” holidays available upon first day of employment
• Special gifts for significant life events, such as marriage, childbirth, and house buying
• Cell phone reimbursement plan
• Long- and Short-Term Disability 100% paid by CTI

Pay

• $45k-$55k/yr (DOE)

Schedule

• Full-time, in-office position

Equal Opportunity Employer

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.