Employee Communications Manager

About the role

The Employee Communications Manager is responsible for designing, managing, and continuously improving internal communications across a geographically diverse workforce spanning approximately 40 countries. This role ensures employees receive clear, consistent, and engaging communications that align with the company’s brand, vision, mission, and values.

Responsibilities

• Develop and execute a comprehensive global employee communication strategy
• Plan and manage regular communication cadences (e.g., newsletters, leadership updates, organizational announcements, townhall meetings)
• Ensure messaging is consistent, timely, and aligned across all regions & functions
• Effectively manage & maintain distribution lists to ensure accurate distribution of key messages
• Create, edit, and oversee high-quality content for global audiences
• Translate complex business updates into clear, engaging messaging
• Maintain an editorial calendar aligned with company priorities
• Identify and manage communication channels (e.g., intranet, email, collaboration tools, video, etc.)
• Evaluate channel effectiveness and optimize based on engagement metrics
• Ensure accessibility and relevance across diverse cultural and geographic audiences
• Design and implement communication templates, playbooks, and guidelines
• Establish scalable processes and best practices for internal communications
• Ensure governance and consistency in tone, voice, and branding
• Partner with executives and senior leaders to craft key messages
• Collaborate with HR, Marketing, and regional teams to align communications
• Provide coaching and guidance to leaders on effective communication practices
• Adapt messaging for regional and cultural nuances while maintaining global consistency
• Coordinate with local teams or vendors for translation and localization
• Define KPIs and track communication effectiveness (e.g., engagement, reach, feedback)
• Use data and employee insights to refine strategies and approaches
• Continuously improve tools, processes, and messaging impact

Requirements

• Bachelor’s degree in Communications, Public Relations, Marketing, or related field
• 5–8+ years of experience in internal or corporate communications, preferably in a global organization
• Proven experience managing communications across multiple countries or regions
• Exceptional writing, editing, and storytelling skills
• Strong project management and organizational abilities

Preferred Experience

• Experience working with distributed or remote workforces
• Familiarity with internal communication platforms (e.g., intranet, Teams, etc.)
• Experience with change management and organizational communications