Employee Communications Manager

Job Responsibilities

• Develop and execute a comprehensive global employee communication strategy.
• Plan and manage regular communication cadences (e.g., newsletters, leadership updates, organizational announcements, townhall meetings).
• Ensure messaging is consistent, timely, and aligned across all regions & functions.
• Effectively manage & maintain distribution lists to ensure accurate distribution of key messages.
• Create, edit, and oversee high-quality content for global audiences.
• Maintain an editorial calendar aligned with company priorities.
• Identify and manage communication channels (e.g., intranet, email, collaboration tools, video, etc.).
• Evaluate channel effectiveness and optimize based on engagement metrics.
• Ensure accessibility and relevance across diverse cultural and geographic audiences.
• Design and implement communication templates, playbooks, and guidelines.
• Establish scalable processes and best practices for internal communications.
• Ensure governance and consistency in tone, voice, and branding.
• Partner with executives and senior leaders to craft key messages.
• Collaborate with HR, Marketing, and regional teams to align communications.
• Provide coaching and guidance to leaders on effective communication practices.
• Adapt messaging for regional and cultural nuances while maintaining global consistency.
• Cook up with local teams or vendors for translation and localization.
• Define KPIs and track communication effectiveness (e.g., engagement, reach, feedback).
• Use data and employee insights to refine strategies and approaches.
• Continuously improve tools, processes, and messaging impact.

Required Skills

• Bachelor’s degree in Communications, Public Relations, Marketing, or related field.
• 5–8+ years of experience in internal or corporate communications, preferably in a global organization.
• Proven experience managing communications across multiple countries or regions.
• Exceptional writing, editing, and storytelling skills.
• Strong project management and organizational abilities.

Preferred Experience

• Working with distributed or remote workforces.
• Familiarity with internal communication platforms (e.g., intranet, Teams, etc.).
• Experience with change management and organizational communications.