Employee Benefits Emerging Markets Team Lead

Description and Requirements

General Description: Responsible for the management and development of the Emerging Markets Service Team.

Responsibilities

• Provide day-to-day training, management and development of employees.
• Provide oversight and implementation of operational strategic objectives to the service team.
• Develop and implement a regularly scheduled training plan for the service team.
• Provide strong insurance technical expertise to members of the Account Management and Sales team.
• Technical expert for internal team members on all Compliance topics. Includes, but not limited to, ERISA, COBRA, FMLA, 5500s and Health Care Reform.
• Educate, advise and communicate strategy and value to internal team members on all USI value propositions. Includes, but not limited to, Compliance, Population Health Management, Analytics, Benefit Resource Center, etc.
• Develop employee communications for changes, enrollment procedures, miscellaneous benefit changes and/or clarifications.
• Participates in peer review process as both a participant and reviewer of standard and complex deliverables.

Knowledge, Skills and Abilities

• 5+ years of experience in employee benefits industry. College degree preferred.
• Expert understanding of Employee Benefits. Marketing experience required.
• Prior managerial experience preferred.
• Must hold life and disability insurance license or be willing to obtain within 3 months of hire.
• Comfortable with internet-based programs and Microsoft Office products.
• Able to carry out complex tasks with many concrete and abstract variables.
• Able to work in a fast-paced, team environment with minimal instruction.
• Keep informed about industry information, technology and trends.
• Able to define problems and generate potential solutions.
• Strong communication and negotiation skills.
• Assist, mentor and conduct trainings for fellow team members.

Benefits

Unrivaled Resources and Support
- Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025)
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025)
- Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025)
- Certified as a Great Place To Work two years in a row (2024-2025)

Pay

N/A

Schedule

N/A