Employee Benefits Coordinator

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an Employee Benefits Coordinator to join our growing team in Fort Lauderdale, FL!

Responsibilities

• Ensure overall client satisfaction by providing timely resolution and follow up of service issues that may arise including claims, billing, eligibility, enrollment, etc.
• Document all client inquiries and service issues.
• Work under the direction of Account Executives to assist in the fulfillment of client needs.
• Follow the renewal calendar and proactively manage timeline for renewal activity, presentation and plan implementation as set by company policy as well as vendor deadlines; this includes census requests.
• Develop and maintain solid relationships with vendors, as well as internal teammates.
• Produce open enrollment materials and benefit handouts.
• Maintain account files and ensure that documents are placed into appropriate sections for Quality Control (QC) guidelines; complete the Quality Control checklist.
• Care for open enrollment paperwork submission; verify paperwork and enrollment forms are submitted correctly, verify post enrollment selection and billing for accuracy.
• Support clients in attaining compliance with governmental requirements by staying informed of new legislation and participating in available training.
• Complete the Marketing checklist with the Account Executive.
• Review policies, benefit summaries, SPD’s, forms, and rates for accuracy.

Requirements

• FL 2-15 Life, Health, and Annuity License (or within ninety (90) days of employment).
• CEBS designation (preferred)

Skills & Experience

• High School Degree or GED.
• College Degree (preferred).
• Proficient in MS Excel and Word.
• Knowledge of Group Benefit Plans and experience in health and welfare.
• 1-2 years Insurance Agency, Insurance Carrier or Human Resources experience is (preferred).
• MS Power Point is a plus.
• Ability to speak, read and/or write in Spanish a plus.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Additional Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.