Employee Benefits Advocate (Remote)

Right Pay. Right Company. Right at Home!

Available 8 hour shifts are Monday - Friday, between 10 AM - 7:00 PM CST
Start Date: September 14th, 2026
Pay: $20/hour

About the Role

We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment.

Responsibilities

• Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner
• Respond accurately and thoroughly to caller inquiries and document call detail accordingly
• Must be a resourceful and creative problem solver who can work with members of the team to find solutions
• Ensure compliance in all areas of processing, completing all transactions timely and accurately
• Take accountability for entire process from receipt of work to resolution
• Work under general supervision following established procedures

Requirements

• Prior benefit administration, insurance brokerage or insurance provider experience is preferred but not required
• Service Center and/or Customer Service Experience is Required
• Strong customer-centric mindset
• Must be comfortable with technology – we are a technology company!
• Competitive, team player who strives for excellence
• Strong interpersonal skills to find success in every opportunity
• Exceptional phone etiquette and communication skills

Qualifications

• Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
• Ethernet Cable Connection Highly Recommended

Training

Businessolver will provide a comprehensive training program prior to “going live” - this includes virtual classroom training, self-guided e-learning and job shadowing

Initial Training Schedule

• Monday - Friday, 8 AM - 5 PM CST

Other Compensation

This position is full-time and benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

What We Require

• Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
• Ethernet Cable Connection Highly Recommended

Recruitment Process

We take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process. Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith. We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Equal Opportunity Statement

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.