Emerging Store Manager

About the role

Supervises customer service associates and designated hitters. Manages the front end of the store and makes recommendations on overall operations. Supports the Store Manager with store operations to achieve company goals.

Responsibilities

• Manages store team members, including recruitment, hiring, performance management, and discipline.
• Engages customers and resolves complaints to ensure a positive experience.
• Monitors customer service, provides coaching, and develops plans for improvements.
• Safeguards store assets, improves sales and profitability, and leads team members.
• Operates the store, assigns daily activities, and manages team member schedules.
• Supports external partnerships, analyzes data, and makes fact-based decisions.
• Ensures store cleanliness, responds to emergencies, and manages repairs.
• Trains and coaches team members on computer and technology systems.
• Ensures compliance with company policies and regulations, including security protocols.
• Completes special assignments and supports pharmacy during busy periods.
• Analyzes financial and performance data to support business deliverables.
• Manages team member performance, sets goals, and provides feedback.
• Communicates with team members and assists in planning and communicating the company strategy.

Requirements

Full-time position. Must be fluent in English (except in Puerto Rico), willing to work flexible hours, and able to relocate if needed. Must have a valid pharmacy technician license (if required by state).

Qualifications

• Bachelor’s degree with a solid academic record, or Walgreens Community Internship Program completion.
• Two years of experience in a supervisory position, or equivalent combination of education and experience.
• Demonstrated leadership abilities, including professional ethics, self-motivation, and strong communication skills.
• Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training.
• Ability to transfer to other Walgreens retail locations.

Skills

• Strong leadership and supervisory skills.
• Excellent customer service and problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficient in computer systems and technology.
• Ability to manage multiple tasks and meet deadlines.

Benefits

Details available upon request. Please visit jobs.walgreens.com/benefits for more information.