Emergency Trauma Center Operations Technician - Full Time - Evening

About the Role

At Hackensack Meridian Health, our team members are the heart of what makes us better. We help our patients live better, healthier lives and support one another to succeed. With a culture rooted in connection and collaboration, our employees thrive in a team-oriented environment. This role supports the operational needs of the Emergency & Trauma Center, including customer service, transportation, supplies, equipment, and environmental services.

Responsibilities

• Adhere to the ETC customer service standards.
• Assist with environmental service duties, including disposal of recycling/trash receptacles and linen removal.
• Clean and disinfect equipment, cables, stretchers, wheelchairs, and millwork as assigned.
• Use patient identification bands to confirm appropriate identifiers.
• Communicate with clinical team members prior to transporting patients.
• Safely transport patients using wheelchairs and stretchers, utilizing the computerized patient transport system.
• Transport specimens to the laboratory and deliver blood/blood products in a timely manner.
• Transport equipment to assigned treatment or patient care areas as needed.
• Maintain equipment and ensure proper biomed labeling.
• Maintain adequate par levels in assigned areas within the ETC department.
• Pick up slides for physicians to review from the laboratory as requested.
• Obtain supplies from central supply as requested.
• Use automated systems in a timely and accurate manner to assist with patient throughput.
• Assist with maintaining operations in assigned ETC areas (e.g., prompt care, pods A-E, Trauma/Resuscitation, Triage Areas, and Sorter Stations).
• Identify the needs of the patient population served and deliver care tailored to those needs (e.g., age, culture, language, hearing/visual impairments).
• Communicate with patients, parents, or primary caregivers at their developmental/educational level.
• Adhere to the Medical Center's Organizational Competencies and uniform policy.

Requirements

• High School diploma, general equivalency diploma (GED), or equivalent programs.
• Satisfactory completion of the required internal ETC Operations Technician training program.

Pay

The starting rate of pay for this role is $18.55 per hour. The posted rate is a reasonable good faith estimate of the minimum base pay at the time of posting and may vary based on factors such as labor market data, experience, education, certifications, skills, geographic location, internal equity, and budget considerations. Some positions may also be eligible for shift differentials, performance-based incentives, bonuses, or commissions.

Benefits

Hackensack Meridian Health offers a comprehensive benefits package for full-time and part-time (20+ hours/week) employees, including:

• Health, dental, and vision coverage.
• Paid leave.
• Tuition reimbursement.
• Retirement benefits.