Emergency and Trauma Center Operations Technician - Full Time - Day

Responsibilities

• Adheres to the ETC customer service standards.
• Assists with environmental service duties in the department or assigned area within the ETC including disposal of recycling/trash receptacles; also linen removal from laundry bins to proper disposal area.
• Assists with environmental service duties, as assigned within the ETC, including cleaning and disinfecting equipment, cables, stretchers/wheelchairs and millwork.
• Consistently uses the patient identification band to confirm appropriate patient identifiers.
• Consistently communicates with clinical team members prior to transporting a patient.
• Transports patients safely throughout the hospital by the use of wheelchairs and with stretcher transports; utilizing the computerized patient transport system.
• Transports specimens to the laboratory, and delivers blood and blood products in a timely manner.
• Transports equipment by picking up and delivering to assigned treatment or patient care areas as needed.
• Maintains adequate par levels in assigned areas within ETC department.
• Picks up slides for physicians to review from laboratory as requested.
• Obtains supplies from central supply as requested.
• Participates/uses the automated systems in a timely and accurate manner to assist with patient throughput.
• Maintains operations within the assigned area of the ETC (i.e., prompt care, pods A, B, C, D & E, Trauma/Resuscitation, Triage Areas, and Sorter Stations).
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.).
• Communicates with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Adheres to the standards identified in the Medical Center's Organizational Competencies.
• Adheres to the uniform policy.

  Qualifications

  • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
  • Satisfactory completion of required internal ETC Operations Technician training program.