Emergency Services Specialist I - Contents

About the role

The Emergency Services Specialist I - Contents plays a critical role in the construction industry by providing expert response and recovery services related to property contents affected by emergencies such as fire, water damage, or other disasters. This position focuses on assessing, documenting, and managing the restoration and cleaning of contents to mitigate loss and facilitate efficient recovery for clients. The specialist collaborates closely with property owners, insurance adjusters, and restoration teams to ensure that all contents are handled with care and restored to pre-loss condition whenever possible. This role requires a thorough understanding of emergency response protocols, contents handling techniques, and safety standards to protect both the property and personnel involved. Ultimately, the Emergency Services Specialist I contributes to minimizing downtime and financial impact for clients by delivering timely and professional contents restoration services.

Responsibilities

• Respond promptly to emergency calls involving property contents affected by fire, water, mold, or other damages.
• Conduct detailed assessments and inventories of damaged contents to determine restoration or replacement needs.
• Cookordinate and execute contents pack-out, cleaning, storage, and pack-back processes in accordance with industry best practices.
• Maintain accurate documentation and reports for insurance claims and client communications.
• Ensure compliance with safety regulations and company policies during all phases of emergency response and restoration.

Skills

• Strong organizational skills are essential for managing inventories and coordinating logistics during emergency responses.
• Communication skills facilitate clear interactions with clients, insurance representatives, and team members, which is vital for smooth operations and accurate documentation.