Emergency Service Specialist
Job Duties
- Respond to walk-ins and phone emergencies and provide assessment per agency procedures.
- Make disposition on emergencies including assisting hospitalization, coordinating with other agencies and with resources outside the Center, completing involuntary commitment process.
- Maintain positive attitude toward agency and clientele.
- Make appropriate referrals.
- Provide follow-up on disposition to ensure linkage has occurred.
- Triage all new callers to the Center for services.
- Aid with Access to Care for services and refer to other services as needed.
- Provide information and referral for resources outside the agency when situation dictates.
- Participate in the on-call schedule rotation for after-hours crisis calls.
- Assist with completion of discharge summaries for clients who no longer receive services.
- Responsible for transporting clients in agency and/or personal vehicle as deemed necessary and appropriate to meet program requirements.
- Document according to clinical policies and procedures, DMH, CARF, and any other federal or state program per agency standards.
Requirements
- Must be able to travel to Perryville and Ste Genevieve.
- Must meet the Division of Behavioral Health's definition of Qualified Mental Health Professional (QMHP).
- Minimum MSW or MA in clinical psychology, psychological counseling or other mental health degree; or Meet the qualifications of a community support specialist (CSC) with at least three (3) years of population specific experience providing community support services in accordance with the key service functions specified in 9 CSR 30- 4.047(5)(B)1-8.
- Experience in mental health field preferred.
Qualifications
- Must hold or obtain by start date, MO Class E Driver's License (Class D for IL Residents), and proof of continuous auto insurance.
- Must also meet CCC's Motor Vehicle Record standards policy and have reliable transportation.
Benefits
- 24 Paid Days Off Your First Year + get a day off for your birthday!
- Seven Paid Holidays
- Competitive Health, Dental, Vision, and Supplemental Insurance
- Company Paid Life and LTD Insurance
- Retail Auto-Enrollment
- Public Service Loan Forgiveness (PSLF)
- Employee Referral Program
Pay
Base Pay: $43,120 - 53,102/year - Rate is determined dependent prior experiences, degree, etc.
Schedule
Full-Time: Exempt: Monday-Friday: 8:00am - 4:30pm - Weekend or evening hours may be required to meet the needs of the agency.
About the Role
The Emergency Services Specialist is responsible for assessing and discharging emergencies, maintaining positive attitudes, making appropriate referrals, and documenting according to clinical policies and procedures.
Skills
- Ability to respond to emergencies and provide assessments.
- Knowledge of community support services and resources.
- Strong communication and interpersonal skills.
- Ability to maintain confidentiality and adhere to ethical standards.
Benefits
- 24 Paid Days Off Your First Year + get a day off for your birthday!
- Seven Paid Holidays
- Competitive Health, Dental, Vision, and Supplemental Insurance
- Company Paid Life and LTD Insurance
- Retail Auto-Enrollment
- Public Service Loan Forgiveness (PSLF)
- Employee Referral Program
Pay
Base Pay: $43,120 - 53,102/year - Rate is determined dependent prior experiences, degree, etc.
Schedule
Full-Time: Exempt: Monday-Friday: 8:00am - 4:30pm - Weekend or evening hours may be required to meet the needs of the agency.
Agency Information
The Agency Community Counseling Center (CCC) - Your Behavioral Health + Wellness Resource - is a behavioral health organization that has been serving the public since 1974. We are an administrative agent for the Missouri Department of Mental Health, and we are entrusted to provide a full array of comprehensive behavioral health services within our five county catchment area.
Equal Opportunity Employer
Congratulations! You've reached the end of the job posting. For more information or to apply, please visit employment@cccntr.com.