Emergency Services Associate

About the role

An ideal candidate will have good communication skills, both written and verbal, and must give evidence of both. They will have to demonstrate excellent surveillance and emergency response skills as well as a strong commitment to security rules and knowledge of all hazards and threats to life safety and assets.

Responsibilities

• Control access points and verify employee and visitor credentials
• Monitor assigned posts, patrol areas, and security systems
• Identify, report, and assist in resolving safety and security concerns
• Operate security and monitoring systems (e.g., access control, alarms, cameras)
• Monitor fire alarm panels and respond according to emergency procedures
• Conduct routine patrols and maintain familiarity with buildings and campus layouts
• Prepare clear, accurate, and objective incident reports
• Respond appropriately to unsafe or high-risk situations
• Communicate effectively via radio using established protocols
• Provide professional, courteous service to employees, visitors, and vendors
• De-escalate conflicts calmly and professionally
• Complete required safety, compliance, and skills-based training

Required Qualifications

• High school diploma or equivalent experience
• Valid state-issued driver’s license
• Ability to complete and maintain annual SLED certification
• Basic computer skills and ability to use security-related software

Preferred Qualifications

• CPR, First Aid, and AED certification
• Completion of SLED Basics and Fire Extinguisher Training
• Prior security, military, or law enforcement experience
• Strong interpersonal and communication skills

Physical Requirements

• Ability to remain alert in a dynamic environment
• Ability to stand, sit, or walk for extended periods
• Ability to bend, stoop, kneel, and lift up to 50 lbs.
• Ability to perform team lifts over 50 lbs. using safe lifting practices
• Ability to perform CPR, including effective chest compressions
• Ability to see, hear, and communicate clearly during emergencies

Benefits

• Tuition assistance
• 401(k)
• Medical, dental, and vision coverage
• Vacation
• Holidays