Emergency Room Technician I - Full Time Nights

About the Role

A Day in the Life supports the Mission, Vision, and Values of Munson Healthcare while embracing the organization's Performance Improvement philosophy. Promotes personal and patient safety and consistently demonstrates excellent customer service and interpersonal skills. Maintains professional working relationships with patients, families, nursing staff, physicians, and the interdisciplinary healthcare team.

Responsibilities

• Provides direct patient care under the supervision of a registered nurse, including assisting with comfort measures, recognizing and reporting changes in patient condition, documenting observations accurately, and assisting with procedures.
• Communicates effectively with patients' families, maintains patient confidentiality, and follows standard precautions and infection control practices.
• Coordinates patient flow by assisting with admissions, transfers, discharges, and communication with appropriate departments.
• Performs a variety of clerical and administrative duties, including answering telephones, processing messages, obtaining medical records, filing patient documentation, coordinating room readiness with Environmental Services, maintaining office supplies, communicating with physician offices, responding to patient call systems.

Requirements

• Minimum one-year emergency/urgent care/nursing assistant experience required or college education equivalent.
• Maintains BCLS certification.
• EMT licensure preferred.
• Effective verbal and written communication skills.
• Ability to evaluate the criticality of patient needs.
• Superior customer relation skills.

Benefits

• Grow: Tuition reimbursement, in-person and online development, and access to a career hub to help you advance.
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings.

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella, and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.