Emergency Registration Representative

Primary Location

Liberty Campus

Department

Liberty ED - Clerical

Shift

Day

Schedule

Part time

Weekly Hours

FTE 0.525

Employee Status

Regular

Expected Starting Pay Range

$17.49 - $20.99

Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates.

Additional Pay

Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply.

Annual Pay

Annual pay may vary based on FTE status.

Shift Details

• 11:30a-5:30p
• Every other weekend and holiday rotation

Location

Liberty Township

What You’ll Do

• Support patient check-in and registration
• Greet patients and families and help them through the registration process
• Enter and verify patient information accurately in hospital systems
• Aid with admissions, transfers, scheduling, discharge paperwork, and short stays
• Provide excellent customer service
• Answer questions and help resolve concerns for patients, families, staff, and external partners
• Respond promptly to calls, alerts, and patient needs
• Create a calm, organized, and welcoming environment — even during busy times
• Ensure patient safety
• Confirm patient identity to ensure the right care is provided to the right person
• Recognize special needs and follow safety or isolation precautions when required
• Stay aware of patient location and help manage traffic flow in busy areas
• Protect patient privacy
• Safeguard patient medical and financial information at all times
• Follow HIPAA and confidentiality guidelines and access only information needed for your role
• Support hospital systems and processes
• Help ensure information and documents are entered correctly to support billing, records, and compliance
• Work closely with clinical teams, admitting, and environmental services to keep patient flow running smoothly

Job Qualifications

• High school diploma or equivalent
• 1+ years of work experience in a related job discipline

About Us

Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. Cincinnati Children's Is Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025) One of the nation’s America’s Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability