Emergency Medical Technician EMT

About the role

As an Emergency Medical Technician (EMT) at Concentra, you will be a vital member of our patient care team, playing a crucial role in providing exceptional care to our patients. This role involves performing routine medical and testing procedures under direct supervision of the treating clinician, as well as supporting other areas of the facility, including registration and referral management. You will thrive in a fast-paced environment, ensuring every patient receives quality clinical care and a welcoming, respectful experience.

Responsibilities

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing.
• Prepare patients for physical examinations, including taking vital signs and performing requested ancillary testing such as vaccines, injections, phlebotomy, pulmonary function tests, audiogram testing, and respirator fit testing.
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
• Assist providers during examination and treatment.
• Determine the nature and extent of illness or injury to establish first aid procedures or need for additional assistance.
• Perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
• Prepare and assist clinicians with procedure set-up and injury care.
• Dispense medications and durable medical equipment (DME) as ordered by the treating clinician, in accordance with state regulations.
• Administer prescribed first-aid treatment, including splint application, oxygen or intravenous injections, wound care, and artificial resuscitation.
• Communicate with professional medical personnel at emergency treatment facilities to arrange further care, as directed by the Center Medical Director.
• Complete quality assurance activities on equipment, medical devices, and testing processes.
• Maintain supplies, clean rooms and equipment, and stock exam rooms.
• Complete applicable training, including monthly clinical competency training.
• Maintain and operate all medical devices and equipment, including calibration and record-keeping.
• Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
• Assist with patient flow and volume in partnership with center leadership.
• Keep patients informed of expected wait times during their visit.
• Perform front office duties, including greeting patients, obtaining authorization, check-in/out, managing wait times, answering multi-line phones, and distributing employer results/paperwork.
• Follow HIPAA guidelines and safety rules.
• Attend center staff meetings or huddles as required.
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility.

Requirements

• High School Diploma or GED.
• Certification as an Emergency Medical Technician.
• Must meet state-specific credentials and regulatory requirements for the role.
• CPR/First Aid Certification.
• Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection certifications.
• At least 1 year of job-related experience.

Skills

• Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
• Ability to make logical decisions and solve problems by identifying key facts and exploring alternatives.
• Outstanding customer service skills and professionalism in dealing with people.
• Ability to handle sensitive and confidential information (including HIPAA and PHI) in compliance with laws and company policies.
• Demonstrated medical knowledge and techniques for treating injuries.
• Ability to administer first aid and emergency care.
• Effective communication skills for conveying information to supervisors, peers, and customers.
• Strong judgment and critical thinking abilities.
• Intermediate knowledge of Microsoft Office (Word, Excel, Outlook) and data entry into various systems/applications.

Benefits

• 401(k) Retirement Plan with Employer Match.
• Medical, Vision, Prescription, Telehealth, and Dental Plans.
• Life and Disability Insurance.
• Paid Time Off and Extended Illness Days.
• Colleague Referral Bonus Program.
• Tuition Reimbursement.
• Commuter Benefits.
• Dependent Care Spending Account.
• Employee Discounts.