Emergency Dispatcher

About the role

The role will receive calls for emergency services. The dispatcher will determine the appropriate response/priority and direct the call to the appropriate personnel or responder while maintaining officer safety checks. Relays officer safety information.

Responsibilities

• Determines the appropriate response/priority for incoming emergency calls.
• Directs calls to the appropriate personnel or responder.
• Maintains officer safety checks.
• Relays officer safety information.
• Maintains the National Crime Information Center (NCIC) and CAD database with required information.
• Performs Criminal Justice Information System (CJIS) operations for information inquiries and retrieval.

Requirements

• Zero to six months of similar or related experience.
• HS Diploma/GED.
• Must successfully complete the Dispatch training basic law enforcement communication officer (BLECO) course, EMD, 1st aid CPR, BIA BLECO course, NCIC certification.
• Full 90-day probationary period, beginning at hire date.

Qualifications

• Must be able to work a flexible schedule on any shift.

Skills

• Ability to maintain officer safety checks.
• Knowledge of NCIC and CAD databases.
• Proficiency in CJIS operations.

Benefits

• Weekly pay periods.
• Holiday pay.
• Paid Birthday leave.
• Weekly accruals for Vacation & Sick leave.
• Administrative, Bereavement, and Educational Leave available.
• Low-Cost & Low-Deductible Benefits Plans.
• Generous 401(k) matching program.

Pay

Offering rate will vary within the listed range above. *Supported by the Department budget & related experience/education*

Schedule

Must be able to work a Flexible schedule on any shift** (Law Enforcement is open 24/7 for emergency service)