Emergency Department Technician

About the role

The Emergency Department Technician position at Houston Methodist is responsible for maintaining knowledge and skills necessary to communicate appropriately and carry out delegated tasks for diverse patient populations in the Emergency Room. This includes performing patient care activities of daily living (ADL's) as needed, recording data, and reporting observations and patient problems to the licensed nurse and/or provider.

Responsibilities

• Maintains knowledge and skills necessary to communicate appropriately and carry out delegated tasks for diverse patient populations in the Emergency Room.
• Performs delegated patient care duties under the supervision of a licensed nurse.
• Records data established by policy and procedure, and reports observations and patient problems to the licensed nurse and/or provider.
• Handles patient care and technical issues as they arise within the scope of their job.
• Performs clerical tasks such as answering the phones and transcribing orders as needed.

Qualifications

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.).
• Six months in an emergency setting or Emergency Medical Technician Basic or Intermediate certification (State of Texas).
• BLS - Basic Life Support or Instructor (AHA) - American Heart Association and NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 3 months.
• CPT – Certified Phlebotomy Technician (ACA).

Knowledge and Abilities

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Displays strong time management skills.
• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers.
• Possesses competent computer knowledge. Operates multiple computer systems including electronic health records, i.e., Epic, and Microsoft Office (Word, PowerPoint, & Excel).
• Strong organizational skills to handle a heavy workload and maintain accuracy.
• Independent judgment and discretion to recognize problems, identify causes and take corrective action.
• Strong organizational skills to handle a heavy workload and maintain accuracy.
• Successful completion of validated Basic EKG proficiency exam with a score of 80% and correct identification of lethal dysrhythmias during orientation.

Supplemental Requirements

• Work Attire: Scrubs.
• On Call: No.
• May require travel within the Houston Metropolitan area: No.
• May require travel outside Houston Metropolitan area: No.

Company Profile

Houston Methodist Clear Lake Hospital is committed to leading medicine in Clear Lake and surrounding communities by delivering the Houston Methodist standard of exceptional safety, quality, service and innovation. Houston Methodist Clear Lake provides a broad spectrum of adult, pediatric, medical and surgical care. It is an accredited chest pain center and acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers advanced inpatient and outpatient services, including state-of-the-art imaging; childbirth center with a level II neonatal intensive care unit; minimally invasive surgery; cancer center; neurology and spine care; heart and vascular care; bariatric and digestive care; emergency care; primary care; rehabilitation services; and comprehensive orthopedics and sports medicine.

Houston Methodist is an Equal Opportunity Employer.