Emergency Department Technician

Major Responsibilities

• Assist physicians and registered nurses in providing technical care of patients by performing phlebotomy, transporting patients to other departments, placing patients on cardiac and vital sign monitors, performing wound care, inserting Foley catheters, and obtaining lab specimens.
• May perform IV starts if allowed by state regulations.
• Document information/procedures and promptly communicate observations, concerns, and needs of the patient to the registered nurse.
• Process daily patient charges and related procedures through the Electronic Health Record (EHR).
• Collaborate with physicians to support communications required to facilitate patient care.
• Coordinate and facilitate all forms of communications (phone, verbal, paging, electronic, fax, and EMS system).
• Maintain a clean and safe working environment, following department safety policies and standard precautions.
• Monitor equipment and troubleshoot minor problems; arrange repair of major malfunctions.
• Perform various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
• Demonstrate knowledge and skills necessary to provide age‑appropriate care, including understanding growth and development principles and assessing data reflective of the patient’s status.

Licensure, Registration, and Certification Required

• Nurse Aide in good standing as indicated with the State Registry in which the team member practices.
• Emergency Medical Technician (EMT) Basic license issued through a national registry or by the state in which the team member practices.
• Emergency Medical Technician (EMT) Basic Intravenous license issued through a national registry or by the state in which the team member practices.
• Emergency Medical Technician (EMT) Intermediate license issued through a national registry or by the state in which the team member practices.
• Emergency Medical Technician (EMT) Paramedic license issued through a national registry or by the state in which the team member practices.
• Completion of an accredited or approved program in Medical Assistant.
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) to be obtained within 6 months unless the department leader determines it is not required.

Education Required

High School Graduate.

Experience Required

Typically requires 1 year experience.

Knowledge, Skills & Abilities Required

• Basic computer skills and ability to work with Electronic Health Record (EHR).
• Excellent interpersonal skills and the ability to communicate effectively with physicians, staff, patients, and their families.
• Maintain skill and recertification as required by regulation and organization.
• Ability to effectively manage time and priorities.
• High level of attention to detail.

Certification Addendum

• Team members will maintain annual educational requirements for hospital‑based certifications (e.g., DNV, CARF, or others).

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift.
• Lift up to 50 lb from floor to waist.
• Lift up to 20 lb over the head.
• Carry up to 40 lb a reasonable distance.
• Push/pull with 30 lb of force.
• Perform a sliding transfer of 150 lb with a second person present.
• Required to use foot pedals on carts or machines.
• Continuous exposure to mechanical, electrical, chemical, radiation, and blood/body fluid hazards.
• Must wear gloves, goggles, and gowns on an as‑needed basis.
• Must have functional sight and hearing.
• Operate all equipment necessary to perform the job.