Emergency Coordinator I - Part Time

Job Duties

Provide positive customer service and service recovery interactions for the hospital that disseminates routine and emergency incident information, provides access control assistance, and initial or follow-up direction to employees, patients, visitors, contractors, public safety and government officials, etc.

Provide routine and emergency operational communication services via phone, two-way radio, overhead pages, e-mail, fax, and pagers, etc., to assist in the coordination of routine, heightened sensitivity situations, and emergency response efforts.

After hours, weekends and holiday assistance in the patient admission/discharge.

Manage access control program management.

Provide administrative and record keeping services for the Information Center.

Minimum Qualifications

• Experience in customer service or help desk capacity with the ability to communicate clearly and professionally, both verbally and in writing.
• Bilingual in English and another language.
• Certification in MS Office or other computer programs used in the Information Center.
• Higher education in a customer service or a healthcare related field.

Additional Considerations

• Veteran or veteran spouse - this has to be listed as a preferred qualification.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application Requirements

Applications and résumés for this position are accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System only.

Interview Decisions

Interview decisions will be based solely on the information provided in your electronic application and/or résumé. Please ensure you clearly and specifically detail all relevant work experience; we will not make assumptions about your qualifications.

Background Investigation

All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position.

Equal Opportunity

The Commonwealth of Virginia is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.

Veteran Preference

DBHDS is a Virginia Values Veterans (V3) certified employer and provides hiring preference to qualified veterans and service members. We strongly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply to the state application and respond accordingly.