Emergency Communications Dispatcher

Primary Responsibilities

Receive emergency and nonemergency calls; dispatch police, public-safety and facilities resources; operate radio, telephone, CAD, CCTV and alarm systems; coordinate with 911, fire, EMS and other public-safety answering points; maintain accurate records; and provide calm, professional service during stressful situations.

Required Qualifications

• High school diploma or GED
• Experience with multi-line telephone or call-center systems
• At least one year of customer-service experience
• At least one year of computer data entry and information-retrieval experience or comparable experience
• The ability to pass the required background, medical and psychological evaluations

Certifications and Hiring Process

• The selected employee must obtain DPSST Basic Telecommunicator certification within 18 months of hire and LEDS certification within the first six months.
• OHSU may administer a CritiCall 911 aptitude test during the interview process.
• Dispatch, radio, 911, CAD and alarm-monitoring experience are preferred.

Location

Portland, Oregon – Marquam Hill

How To Apply

Apply directly through the official OHSU careers page: https://externalcareers-ohsu.icims.com/jobs/40860/emergency-communications-dispatcher/job

Note: Oregon Security Guide is an independent job-information resource and is not affiliated with OHSU. Applicants should verify current requirements and availability with the employer.