EMEA Training Manager

About the role

This is a unique opportunity to become our first training management hire in EMEA and make a meaningful impact on how Fieldpiece supports technicians, distributors, partners, and employees throughout the region. You’ll own technical training across EMEA – managing a small team of technical trainers located across multiple European countries and leading strategy and curriculum development to content, delivery, and measurement.

Responsibilities

• Own and develop Fieldpiece’s EMEA technical training strategy, curriculum, and content to be delivered in the field and through video
• Lead, coach, and develop a team of approximately 3–4 technical trainers across Europe
• Create scalable, localized training programs for technicians, distributors, sales teams, ambassadors, and other partners and manage in an LMS
• Oversee regional technical support and repair activities to ensure a strong customer experience
• Establish training goals, identify knowledge gaps, and measure program effectiveness
• Partner closely with EMEA leadership, Sales, Marketing, Product, and the U.S. training organization
• Continuously improve how technical knowledge and product expertise are delivered throughout EMEA

Qualifications

• Bachelor’s or Associate’s degree in a technical or business discipline, or equivalent relevant experience
• 5+ years of experience in technical training with proven experience developing technical curriculum and delivering hands-on training
• 2+ years of experience leading, coaching, or developing a team
• Experience with HVAC/R systems, equipment, tools, or a closely related technical industry with a strong mechanical and electrical aptitude and comfort working hands-on with technical products
• Ability to translate complex technical information into clear, practical training for different audiences
• Experience working across countries, cultures, and functions
• Fluency in German and English, preference for Italian, French, or Dutch
• Willingness and ability to travel approximately 50% throughout EMEA