Embedded Payments Onboarding Manager

About the role

U.S. Bank is seeking a motivated Project Manager with strong IT project management process and methodologies experience to contribute toward the success of our technology initiatives. As the Embedded Payments Onboarding Manager, you will lead the end-to-end onboarding process for strategic partners and clients integrating embedded payment solutions within our banking ecosystem. You will serve as the primary liaison between internal stakeholders (product, compliance, risk, operations) and external partners (fintechs, platforms, and enterprise clients), ensuring a seamless, compliant, and scalable onboarding experience.

Responsibilities

• Manage and optimize the onboarding lifecycle for embedded payment clients, from initial scoping through go-live and post-launch support.
• Collaborate with product, engineering, legal, compliance, and operations teams to ensure all onboarding requirements are met efficiently and securely.
• Guide partners through technical integration, U.S. Bank processes, risk assessments, and regulatory compliance requirements.
• Identify and implement improvements to onboarding workflows, documentation, and partner experience.
• Ensure all onboarding activities align with banking regulations, U.S. Bank policies, and internal risk frameworks.
• Provide regular updates to senior leadership on onboarding progress, risks, and key metrics.
• Mentor junior onboarding managers and contribute to the development of onboarding best practices and playbooks.

Requirements

• Bachelor's degree, or equivalent work experience
• Three to five years of experience in project management activities

Skills

• Experience in client onboarding, implementation, or partner success roles within banking, fintech, or payments.
• Deep understanding of embedded finance, APIs, and digital payment ecosystems.
• Strong knowledge of regulatory frameworks (e.g., BSA/AML, PCI-DSS, NACHA, FFIEC).
• Proven ability to manage complex projects and multiple stakeholders.
• Thorough knowledge of assigned business line or functional area

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, and 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range: $81,515.00 - $95,900.00