Email Marketing Content Specialist

Location: Fully remote in the US, must work CST
Type: Contract through 2026

About the role

Our biopharmaceutical client is seeking an Email Marketing Content Specialist to join their Patient Services CRM Digital Lab team. In this role, you'll build and author email content for marketing teams supporting brands across Immunology, Neuroscience, Oncology, Aesthetics, and Eye Care.

Responsibilities

• Create and modify email content in the Knak platform by leveraging existing emails, assembling emails using modular components, or incorporating assets provided by external agencies.
• Share best practices with key partners: project managers, marketers, and creative agencies.
• Partner with the appropriate creative agency when any design files need updating.
• Route emails through the Material Review Process to gain approval before handoff to the Marketing Automation team, serving as Project originator for review and functional testing in a highly regulated environment.
• Proof and QC all email projects thoroughly with meticulous attention to detail.
• Maintain email inventory (templates, modules, and assets such as images and iconography).
• Identify and recommend enhancements to tools, templates, and content creation processes to inform the email capability roadmap.
• Leverage dynamic capability in Knak and collaborate with Marketing Automation to personalize messaging and differentiate content for audience segments.
• Escalate email content tool platform issues to the Email Product Owner.
• Troubleshoot and provide advisory assistance on email projects as directed, including assisting external agencies or team members.
• Augment email creative elements and media using design tools such as Photoshop, Figma, and SnagIt.

Requirements

• Bachelor's Degree in Graphic Design, Business, or Marketing.
• 3-5 years of hands-on experience in email marketing, including content creation, testing, and deployment (experience with Knak, Figma, Photoshop).
• Knowledge of email development fundamentals including HTML/CSS and email rendering tools such as Email on Acid.
• Experience in Pharma or a heavily regulated industry.
• Strategic mindset with attention to detail and a strong ability to exceed stakeholder expectations.
• Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
• Excellent written, verbal, and interpersonal communication skills.

Pay

Compensation Range: $40-$45/hr W2

Benefits

• Medical, prescription, dental, and vision insurance.
• AD&D and life insurance offerings.
• Short-term disability.
• 401K plan (all benefits are based on eligibility).