ELRC Quality Coach - Scranton

About the role

The ELRC Quality Coach supports the Region 12 Early Learning Resource Center (ELRC), covering Carbon, Lackawanna, Monroe, Pike, Wayne, and Susquehanna counties. This role provides technical assistance, training, education, and support to Early Learning Programs to encourage full participation in the Keystone Stars Quality Rating system. The Quality Coach helps programs advance to higher quality levels using effective coaching practices and collaborates with provider specialists to improve access to and quality of early learning for children.

Responsibilities

• Promote the values and benefits of Keystone Stars and Child Care Works programs, encouraging participation across the region.
• Recognize the unique strengths of each early childhood entity and build positive, reflective, and collaborative relationships to support achievement of the highest quality ratings.
• Collaborate with Provider Specialists and Family Specialists to integrate programming and ensure efficient, comprehensive communication with families and providers.
• Offer referrals to programs that support business sustainability, advancement, and improved services.
• Assist in collecting and developing resources to help programs meet STAR standards.
• Develop weekly, monthly, and annual plans that include anticipated designations/renewals, community events, supervision conferences, and staff meetings.
• Work in a flexible schedule with telework opportunities and extensive travel to visit providers daily.

Requirements

• Bachelor’s Degree in social work, early education, or a related field.
• Five years of proven experience in Early Learning programs.
• Technical Assistance and PQAS Certified, or ability to become certified within the probationary period.
• Strong analytical and planning skills.
• Technological skills, including the ability to utilize various data management systems.
• Effective interpersonal, communication, and organizational skills.
• Valid driver’s license and use of a car to travel throughout ELRC regions or attend out-of-area conferences and meetings.
• Understanding of all ELRC program components and their interconnections.

Benefits

• Low-cost, comprehensive benefits package.
• Paid leave for vacation, sick, and personal days.
• Thirteen paid holidays.
• Agency-sponsored 401k retirement plan.
• $1,000 monetary incentive upon successful completion of probation for newly employed staff.

Work Environment

Community Services for Children is a large, well-established, high-performing organization in the Lehigh Valley. Recognized as a Top Workplace in 2015, 2017, 2020, and 2021, CSC is a leader in early childhood education. The culture encourages a growth mindset and promotes work/life balance.