Lead Keystone Stars Quality Coach - ELRC 19

Key Responsibilities

• Manage a caseload of early care and education and school-age practitioners, including programs with complex needs or higher STAR level goals.
• Lead providers through advanced Continuous Quality Improvement processes aligned with Keystone STARS Performance Standards.
• Interpret and apply STARS standards at a high level, providing strategic guidance that supports sustainable quality outcomes.
• Serve as a primary resource for upward STAR level movement, including STAR 3 and STAR 4 advancement.
• Serve as a subject-matter expert on Keystone STARS policies, procedures, and system updates.
• Mentor new or less-experienced Quality Coaches, as assigned.
• Assist in the development, coordination, and delivery of region-wide targeted professional development initiatives.
• Participate in program planning, quality improvement initiatives, and continuous system enhancement efforts.
• Design and deliver targeted Professional Development and Technical Assistance aligned with STAR level movement goals and regulatory referrals.
• Collaborate with partners, including Certification, PQA, OCDEL, IU, Early Childhood Mental Health Consultants, and ELRC staff.
• Provide advanced support to practitioners in accessing Keystone STARS grants, awards, and financial resources.
• Work collaboratively with Grants Specialists and processing partners to ensure timely and accurate submissions.
• Maintain accurate and detailed documentation using QRIS, PELICAN, and internal tracking systems.
• Analyze data trends and prepare reports to inform management, partners, and system planning.
• Afford assistance with STAR designations, audits, grant generation, and closures as needed.

Required Skills & Competencies

• Advanced knowledge of Keystone STARS regulations, performance standards, and quality improvement practices.
• Strong expertise in early childhood education and school-age best practices and emerging trends.
• Demonstrated ability to provide high-level coaching, consultation, and strategic guidance.
• Strong facilitation, presentation, and public speaking skills.
• Excellent organizational, analytical, and reporting skills.
• Proven ability to manage complex caseloads and competing priorities.
• Strong interpersonal skills and ability to build collaborative relationships across systems.
• Proficiency with database management, tracking, and reporting systems in a human services environment.

Experience & Qualifications

• A combined minimum of three (3) to five (5) years of experience working with the Keystone STARS Performance Standards, or any equivalent combination of acceptable training, education, professional experience in early care and education, school-age programs, or human services, is required.
• Demonstrated experience in quality improvement, technical assistance, or coaching roles.
• Strong knowledge of early care and school-age systems, public funding, and regulatory frameworks.
• Experience with inter-agency collaboration, outreach, and system-level coordination is required.
• Experience with budgets, business plans, or financial planning strongly preferred.

Education Requirements

Bachelor's degree required, preferably in Early Childhood Education. Master’s degree preferred.