Elk Grove Housing Program - Case Manager

We need to output HTML fragment with sections: About the role? The posting includes "WHO WE ARE", "OUR MISSION", "PROGRAM AND LOCATION", "POSITION SUMMARY", "OBJECTIVES/ACTIVITIES", "EDUCATION AND EXPERIENCE", "SPECIFIC SKILLS REQUIRED", "PHYSICAL REQUIREMENTS", and pay line. We need to use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). However we must only include sections when posting has real specific content. We can map content to these headings: "About the role" could be WHO WE ARE + OUR MISSION + PROGRAM AND LOCATION? But maybe better to have sections: About the role (description of organization and program), Responsibilities (OBJECTIVES/ACTIVITIES), Requirements (EDUCATION AND EXPERIENCE), Skills (SPECIFIC SKILLS REQUIRED), Benefits (benefits package mentioned), Pay (USD $30.00 - USD $30.00 /Hr.), Schedule? Not given, so omit Schedule. Also maybe Qualifications could be combined with Requirements. But we need to follow instruction: use those headings if appropriate. We should not repeat job title as heading. Also we should not include Job ID etc. We need to preserve all substantive information, not invent or summarize away detail. So we need to include details from each section. We must remove boilerplate: cookie/navigation/legal/EEO etc. There's none. We need to output only HTML fragment, no /, no markdown fences. Thus produce something like:

About the role

WHO WE ARE ... OUR MISSION ... PROGRAM AND LOCATION ...

But we need to keep details: The WHO WE ARE paragraph, OUR MISSION paragraph, PROGRAM AND LOCATION paragraph. Could combine into one

but that may be long; still okay. Then

Responsibilities

with

• for each duty from OBJECTIVES/ACTIVITIES. Need to preserve all duties. The OBJECTIVES/ACTIVITIES section is a long list of responsibilities. We need to extract each bullet-like sentence. The text is a paragraph with many sentences separated by periods. We need to split into list items. Must not lose any detail. Similarly, Requirements: EDUCATION AND EXPERIENCE section. Skills: SPECIFIC SKILLS REQUIRED. Benefits: The benefits package mentioned: "Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage." Pay: "USD $30.00 - USD $30.00 /Hr." Physical Requirements maybe could be under Requirements? But we have no specific heading for physical; we could include under Requirements or maybe under a separate section like "Physical Requirements" but not in allowed headings list. The instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. Probably we should stick to those headings; we could incorporate physical requirements into Requirements or maybe under Responsibilities? Better to add a "Requirements" section that includes education/experience and physical requirements. But we need to preserve all info; we can include physical requirements as part of Requirements. Thus Requirements heading will contain both education/experience and physical requirements. We need to avoid filler like "commensurate with experience". Not present. Now produce HTML. Let's extract WHO WE ARE paragraph: "We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night." OUR MISSION: "VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada." PROGRAM AND LOCATION: "VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Case Manager position for our Elk Grove Housing Program. The Elk Grove Housing Program provides transitional housing assistance to Elk Grove residents experiencing homelessness, including single adults and families, in coordination with services provided by the City's homeless navigation team and/or other social service providers offering assistance to Elk Grove households experiencing homelessness. Transitional housing shall be considered short-term housing in which households receive access to services designed to assist them with securing permanent housing as quickly as possible. The program operates three transitional properties. In addition, the program manages four permanent housing properties, three for adults and one for seniors (55+). Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage." Note: The benefits sentence appears also in PROGRAM AND LOCATION; we might duplicate if we also put benefits section. But we should preserve all info; we can keep it there and also have a Benefits section? Might duplicate. Better to keep benefits only once, maybe under Benefits heading. But the sentence appears in PROGRAM AND LOCATION; we could move it to Benefits section and remove from PROGRAM AND LOCATION to avoid duplication. However instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. It doesn't forbid removing duplication; we can avoid duplicate sentences. It's okay to not repeat same sentence twice. So we can extract benefits sentence and put under Benefits heading, and omit from PROGRAM AND LOCATION. Thus PROGRAM AND LOCATION paragraph will exclude the benefits sentence. Now POSITION SUMMARY: Actually there is a "POSITION SUMMARY" heading in the text: "This position is responsible for the development of a case management plan to assist participants in developing a greater degree of self-reliance and independence. It will include linking participants (families, seniors and adults) to education, employment, budgeting strategies/ money management and addressing any bio, psycho, social issues that may lead to homelessness, criminal behavior, or otherwise non-productive lifestyles." We could include that under About the role or Responsibilities? It's a summary; maybe include under About the role as part of description. But we already have About the role covering WHO WE ARE, OUR MISSION, PROGRAM AND LOCATION. Could add POSITION SUMMARY there as well. But we need to avoid missing any info. Let's incorporate POSITION SUMMARY into About the role paragraph. Now OBJECTIVES/ACTIVITIES: a long list. We'll break into list items. Let's copy the OBJECTIVES/ACTIVITIES text: "Responsible for performing daily work requirements to achieve established objectives of the department. Provide records and services in compliance with contract policies, regulatory and funding source requirements. Maintain positive relationships with program participants, landlords, Volunteers of America staff and all community service agencies. Create and maintain case management files on each participant which will include personal information, educational and job skills, short-term and long-term plans to become self-sufficient in all areas of his/her life and documentation of participants’ progress and assistance in removing obstacles to set goals. Provide evaluations of individual clients’ needs to maintain their housing. Document all follow-up and placements. Provide crisis management as needed and mediate conflicts with fellow participants, community partners and neighbors. Complete all recertification agreements and extension requests with participants as needed. Assist clients in maintaining compliance with participation agreement. Complete all discharge paperwork in a timely fashion. Assist clients in Temporary Housing with Intensive Housing Searches. Complete budget and housing stabilization plans with participants. Provide resource information and appropriate case planning specific to any participant who has physical or mental impairment. Participate in Volunteers of America and outside training sessions. Perform other reasonably related duties as assigned by the Program Manager. Conduct monthly house meetings. Meet with participants weekly. Arrange or facilitate participant transportation, when needed. Responsible for assistance with client development. Liaison between clients and community service agencies to meet client needs. Maintain a list of all available community services and providers. Assure a safe, non-judgmental environment for the clients. Maintain positive, professional relationships with clients and staff. Participate in agency and outside training sessions. Record keeping and communication. Maintain files on each participant short- and long-term plans to maintain and improve self-sufficiency. Document progress and assistance in removing obstacles to set goals. Provide routine documentation of coordination and follow-up of all areas and collecting financial information. Maintain participant data in HMIS and Credible. Provide records and services in compliance with agency policies, regulatory and funding source requirements. Maintain daily, clear and thorough communication with the Program Manager on all areas of responsibility listed in this job description. Responsible for all areas of daily program maintenance in compliance with company policies. Document and report all client concerns and/or infractions that impact program security. Secure approval for exceptions to standard policy. Notify management of potential workflow problems and resource needs necessary to attain performance standards. Adhere to staffing schedules to provide adequate/safe staffing coverage and to accomplish program objectives. Provide emergency shift coverage as needed. Perform reasonably related duties as assigned by the Program Manager. Responsible for training and development of new staff. Assist in department orientation and training for new employees as requested to ensure quality work outcomes. Identify appropriate ongoing training for both new and existing staff and report needs to management. Serve as part of the program development team by providing information and support for the development of quality operations. Maintain an above average working knowledge of fire, safety, and health standards to assure safe work environment for clients and all personnel. Responsible for self-development. Continually learn and enhance technical and interpersonal skills. Attend staff meetings/assigned training and complete required certifications, i.e. CPR, First Aid, etc." We need to split into sensible list items. Each sentence ends with a period. We'll create

  for each sentence. Now EDUCATION AND EXPERIENCE: "A Bachelor’s Degree in Social Work or a related field is preferred. A minimum of two (2) years social work-related education from an accredited academic institution or (3) years of experience working with the homeless population or alcohol/drug recovery programs is required, or a combination thereof. This position requires demonstrated ability in record keeping, good written and verbal communication skills, and knowledge of problems unique to women, minorities, persons with disabilities, persons with a history of substance use, individuals with low to no income, and general unhoused population. This position requires CPR and First Aid training within ninety (90) days of employment date and recertification as necessary. A valid California driver’s license and ability to meet organizations insurance carrier guidelines required." We'll keep as

  or maybe

  ? It's not a list; we can keep as

  . Now SPECIFIC SKILLS REQUIRED: "Excellent oral and written communication skills Ability to assist and motivate other people Organizational skills Analytical and decision-making ability Statistical and mathematical skills Computer Skills" It appears as a list without punctuation. We'll make

  • for each. Now PHYSICAL REQUIREMENTS: "Lift and move up to 20 pounds Stand, walk and sit frequently Climb stairs as needed Bend and stoop occasionally" We'll make
    • . Now Benefits: we extracted sentence: "Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage." Pay: