Case Manager, Short Term Housing Program

About the Role

The Housing Case Manager will be responsible for conducting prescreening to determine program eligibility, gather all eligibility verification documentation, and provide all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Supportive Counseling, Health Education/Promotion, Case Conference, etc. In addition, the Housing Case Manager will be responsible for completing eSHARE Assessments, Reassessments, Primary Care Status Measures and entering all client services into eSHARE.

Responsibilities

• Ensure clients are connected to and maintain primary HIV medical care and adhere to medical and medication treatment.
• Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc.
• Connect clients to permanent supportive or independent housing.
• Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
• Escort clients to appointments (educational, medical, social service, etc.)
• Assist clients in completing applications for benefits and entitlements and monitors outcome of process.
• Collect all required eligibility documentation and create client files.
• Conduct a minimum one home visit per month.
• Meet required monthly projections.
• Provide all required information for the completion of monthly program reports.
• Maintain clients' charts always audit ready.

Qualifications

• Bachelor's Degree OR Associate's degree/high school diploma/GED with at least 4 years' experience in case management or related social service field (housing, homelessness, mental health, substance abuse, etc.).
• Two (2) years of relevant experience, preferably in a mid-sized (250+ employees) organization.
• Good written & verbal communication.
• Computer literacy in Microsoft Office Suite.
• Bilingual in Spanish is a most.

Pay & Schedule

• Compensation: $53,045 annually
• Status: Full-time (35 hours per week)

Benefits

• Health insurance
• Dental insurance
• 403(b) retirement plan with employer match
• Paid time off (vacation, personal, and sick time)
• Paid holidays