Eligibility Manager

Posted on September 25, 2026 by Kelly LaFreniere.

About the role

The Eligibility Manager supports the admissions, eligibility, and resident enrollment functions of the Home. Located in the friendly community of Alma, MI, Michigan Masonic Home is a not‑for‑profit continuing care retirement community offering independent and assisted living, short‑stay rehabilitation, skilled nursing, and memory care services. Job Category: Admissions. Job Location: Alma, Michigan.

Responsibilities

• Assist prospective residents and families throughout the residency application for eligibility of Medicaid or Masonic Assistance
• Collaborate with the Admissions and Eligibility Team to facilitate a seamless transition for new admissions
• Communicate admission requirements, financial obligations, and payer information to residents and responsible parties
• Maintain accurate and organized resident financial and admission records
• Assist with census reconciliation and reporting
• Serve as a resource for residents, families, and staff regarding insurance coverage and admission-related financial matters
• Supervise, train, mentor, and evaluate eligibility personnel and other assigned staff

Qualifications

• Associate or bachelor’s degree in business administration, Healthcare Administration, Accounting, Finance, Human Services, or a related field; equivalent experience may be considered.
• Minimum of three (3) years of experience in long-term care, skilled nursing, assisted living, healthcare admissions, Medicaid eligibility, patient financial services, or a related healthcare setting.
• Knowledge of Michigan Medicaid regulations and Medicaid application processes.
• Strong understanding of long-term care admission processes and regulatory requirements.

Schedule

8 Hour Shifts