Electronics Service Technician

About the role

We are seeking a hands-on Electronics Service Technician to join our growing service team in Livonia. This is a varied and rewarding role for someone who enjoys troubleshooting, repairing, and restoring sophisticated equipment.

Responsibilities

• Service & Repair:
  • Diagnostics: Diagnose faults across a diverse range of products, identifying electrical and mechanical issues down to component level.
  • Electronics: Read and interpret electronic schematics, wiring diagrams, and technical drawings.
  • Repairs: Disassemble, repair, test, and reassemble equipment to manufacturer standards.
  • Services: Carry out repairs, servicing, and preventative maintenance on: Pipeline inspection cameras, Robotic crawler systems, Control units, Cable reels and coiler rods, Robotic cutting equipment, UV curing systems.
  • Soldering/Wiring: Perform soldering and wiring repairs, including small electronic components.
  • Testing: Verify repairs through testing and quality checks before equipment is returned to customers.
• Customer Support:
  • Communication: Communicate with customers in person, by phone, and via email.
  • Troubleshooting: Provide technical support and troubleshooting assistance.
  • Service: Deliver a high level of customer service throughout the repair process.
• Administration & Inventory:
  • Documentation: Book equipment into the service department and maintain accurate service records.
  • Job Sheets: Complete job sheets within the ERP system, documenting labor, findings, and parts used.
  • Stock Management: Monitor stock levels and submit stock replenishment requests when required.
  • Picking: Assist with goods-in/goods-out activities and spare parts picking as needed.

Requirements

• Experience: Experience in electronics repair, electro-mechanical repair, or technical service environments.
• Skills: Ability to read electronic schematics and technical drawings, strong fault-finding and diagnostic skills, experience with soldering, wiring repairs, and electronic component replacement, mechanical and electrical troubleshooting experience.
• Previous Experience: Previous experience working within a service department, repair facility, or technical support environment.
• Computer Skills: Strong computer skills and confidence using business systems and software.
• Communication: Excellent customer service and communication skills.

Qualifications

• Education: High school diploma or equivalent.
• Training: Relevant training or certification in electronics repair or technical service.

Skills

• Electronics Repair
• Electro-Mechanical Repair
• Technical Service
• Electrical Troubleshooting
• Mechanical Troubleshooting
• Soldering
• Wiring Repairs
• Electronic Component Replacement
• Customer Service

Benefits

Competitive salary of $52,000 - $62,000
Monday-Friday schedule with no regular weekend work
Work with innovative, industry-leading technology
Diverse and interesting equipment portfolio
Stable and growing international business
Friendly and collaborative team environment
Opportunity to develop your technical skills across electronics, mechanical systems, robotics, and inspection technology

Pay

$52,000 - $62,000 per year

Schedule

Monday - Friday, 8:00 AM - 5:00 PM (we may have a part time opportunity available as well!)