Electronics Applications Engineer II (Hybrid)
North Atlantic Industries · Bohemia, NY · 5 mo ago
EngineeringFull-time
About the role
The Application Engineer II will provide customer technical support in both pre and post sales settings. In addition, he/she will have the ability to communicate internally any product utilization challenges and/or customer specific requirements. The Application Engineer will support our Industries’ products and will report to the AE Manager.
Responsibilities
- Provide pre & post sales product information, advice and technical assistance to prospects towards the goal of achieving new design wins.
- Via telephone and email correspondence with customer, understand project technical system requirements.
- Advise and participate with the prospect during customer test and evaluation activities.
- Work to develop a position as “first line” technical interface during the design-in process.
- Cook up additional support activities and post-sales technical support with engineering departments.
- Ensure that documentation, necessary hardware and software revisions, specifications and test data and ancillary technical requests are provided on a timely basis in support of the design-in process.
- Determine product technical strengths and weaknesses vs. competition in design-in contests.
- Communicate internally, product challenges and customer specific requirements for the purpose of resolution.
Requirements
- Candidates must be a U.S. Person, defined as either a U.S. citizen or a lawful permanent resident (Green Card holder), and must be able to provide appropriate documentation upon hire to verify this status.
Qualifications
- BSEE / BSET or a four year degree in a technical discipline required.
- Some knowledge of embedded Bus architectures (VME, CPCI, etc.), Processors and/or related products a plus.
- 3+ years of experience in a technical support role desired.
Language Skills
- Outstanding communication skills both verbally and written.
Other Skills and Abilities
- Good organizational skills and strong time management skills.
- Ability to work independently toward focused goals.
- Familiarity with MS Office (Outlook, Word, Excel, Power point).
Benefits
- Medical, Dental, and Vision Insurance
- Company-provided Life and AD&D Insurance
- Voluntary Supplemental Life Insurance
- Long-term Disability Insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- 401(K) with company matching contributions
- Vacation, holidays, sick
- Employee tuition reimbursement
- Annual bonus eligibility
Work Schedule and Environment
- Monday to Friday, Day Shift
- Discretionary 9/80 Schedule
- Business casual dress code
Pay
- Comprehensive and competitive packages including:
- Medical, Dental, and Vision Insurance
- Company-provided Life and AD&D Insurance
- Voluntary Supplemental Life Insurance
- Long-term Disability Insurance
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- 401(K) with company matching contributions
- Vacation, holidays, sick
- Employee tuition reimbursement
- Annual bonus eligibility
Schedule
- Hybrid Role. Must be able to work in Bohemia, NY for onsite days.