Electronic Security Systems Service Technician

About the role

VIRSIG, LLC is a global technology company specializing in secure networks, video surveillance, access control, detection systems, and cybersecurity solutions. We help protect people, facilities, infrastructure, and data by identifying and addressing physical and cyber vulnerabilities in mission-critical environments.

Position Overview

Under minimal supervision, the ESS Technician will install, maintain, troubleshoot, repair, and support integrated electronic security systems in secure federal environments. This role is primarily focused on service, sustainment, troubleshooting, and maintenance activities rather than large-scale new construction installations.

Responsibilities

• Provide onsite technical support to install, configure, maintain, troubleshoot, and repair HSPD-12 / FIPS 140-2 compliant electronic security systems (ESS)
• Support and maintain IP-based security infrastructure including access control systems, video surveillance systems, intrusion detection systems, servers, network-connected devices, and related hardware/software
• Perform system programming, firmware/software updates, diagnostics, preventative maintenance, and component replacement for ESS platforms
• Install and terminate low-voltage cabling, electrical wiring, conduit, sensors, card readers, cameras, control panels, and associated devices
• Review work orders, drawings, building plans, and technical documentation to determine installation, maintenance, and troubleshooting requirements
• Diagnose and resolve hardware, software, network, and connectivity issues affecting ESS operations
• Test backup batteries, circuits, sensors, and security system functionality to ensure operational readiness
• Maintain accurate service records and clearly communicate troubleshooting actions and resolutions to customers and project teams
• Safely transport equipment, use ladders/tools, and perform physical installation and maintenance activities as required

Qualifications

• High School Diploma or equivalent required
• U.S. citizenship required
• Active U.S. Government security clearance OR ability to obtain clearance up to the TS/SCI level
• Minimum 3 years of experience in the low-voltage, CCTV, access control, or electronic security industry
• Experience troubleshooting IP-based electronic security systems and related infrastructure
• Strong technical troubleshooting and customer service skills
• Ability to work independently and within team environments

Benefits

• Competitive compensation packages
• Medical, dental, vision coverage
• Health Reimbursement Arrangement (HRA)
• Company-paid life insurance
• 401(k) with company match
• Professional development assistance
• PTO program
• Paid federal holidays
• Growing firm with fantastic team and culture