Electronic Security Service Technician

Responsibilities

• Install, configure, and test CCTV/IP camera systems, NVRs/VMS platforms, and networked security devices
• Install and service access control systems (card readers, door hardware, controllers, biometrics)
• Diagnose and repair intrusion alarm systems, sensors, panels, and communication modules
• Perform preventive maintenance, system inspections, and firmware/software updates
• Run, terminate, and label low-voltage cabling (Cat5/6, coax, fiber)
• Read and interpret blueprints, wiring diagrams, and technical schematics
• Provide on-site and remote technical support to customers and internal teams
• Document service activities, parts used, and system configurations
• Ensure compliance with safety standards, company policies, and local regulations
• Collaborate with project managers, engineers, and vendors to resolve complex issues

Requirements

• Experience with electronic security systems (video, access, intrusion)
• Strong understanding of IP networking, switches, PoE, and basic routing
• Able to use diagnostic tools (multimeter, cable tester, laptop-based utilities)
• Knowledge of low-voltage wiring standards and installation best practices
• Strong problem-solving and customer-service skills
• Able to work independently in the field
• Valid driver’s license; ability to lift equipment and work on ladders

Preferred Certifications

• CompTIA Network+
• BICSI Technician / Installer
• Lenel, Genetec, Avigilon, Milestone, Honeywell, Bosch, or Axis manufacturer certifications
• NICET Level I-II (Fire or Security Systems)