Electronic Monitoring Technician Full-Time Indianapolis, Indiana
General Job Description
A key member of the Indianapolis Team, the Electronic Monitoring Technician, will report to the Executive Director. This position is responsible for the installation, maintenance, and removal of tracking devices for clients that are court ordered to electronic monitoring (GPS or Home Detention) and/or alcohol monitoring in Marion County, Indiana. This position is located in our Indianapolis, IN office, and is a hands-on position.
Duties
- Install and remove electronic monitoring equipment and/or alcohol monitors in accordance with the contractual guidelines with Track Group's client you are assisting
- Input data into computer software for monitoring purposes and in an excel sheet for inventory purposes
- Troubleshoot equipment problems and perform routine equipment inspections to identify tampering or device malfunction
- Effectively communicate with clients to provide support and guidance on the equipment
- Properly clean equipment
- Collect fees from clients on home detention and/or alcohol monitoring and for lost or damaged equipment
- Triaging returned GPS units and getting them ready to be deployed back into the field
- Working in the Logistics Center as needed
Requirements
- Must be a quick learner, reliable, and self-started
- Must be able to type at least 45 words per minute
- Multi-task in a fast paced environment and navigate on computer databases such as Excel and software programs used for monitoring clients
- Additional skills and abilities include communication skills and interpersonal skills
- Knowledge of standard policies and procedures
- Excellent phone and communication skills
- Must be able and willing to work 2nd shift (2:00pm to 10:00pm)
Additional Information
Pay: Starting Pay $17.00 per hour; weekends and overtime as required
Requirements: High School Diploma/equivalent
Benefits: Generous amounts of time away from work to promote a healthy work-life balance. We offer paid vacation days in addition to observing 12 major holidays per year. Access to Medical, Dental and Vision insurances with a company contribution for you and any covered dependents
Life Insurance, Short-Term Disability Insurance and an Employee Assistance Program provided to you at the company's expense. Ability to contribute to a company sponsored 401(k) retirement plan with a company match on your contributions.
Equal Opportunity Employer
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)
Location: Position reports to the Indianapolis Office/Marion County Community Correction offices five days/week.
Physical Demands: Adjusting or moving objects up to 20 pounds in all directions. Occasional - Occasionally - Constantly Communicating with others to exchange information. Occasional - Occasionally - Constantly Repeating motions that may include the wrists, hands and/or fingers. Occasional - Occasionally - Constantly Operating machinery and/or power tools. Never - Never - Occasionally - Constantly Sedentary work that primarily involves sitting. Occasional - Occasionally - Constantly Sedentary work that primarily involves standing. Occasional - Occasionally - Constantly Light work that includes moving objects up to 20 pounds. Occasional - Occasionally - Constantly Medium work that includes moving objects up to 50 pounds. Occasional - Occasionally - Constantly Heavy work that includes moving objects up to 100 pounds or more. Occasional - Occasionally - Constantly