Electronic Image Technician

Assists all customers with image-related functions in the Radiology Imaging Center with general supervision at all locations.

Responsibilities

• Retrieves and/or creates patients’ electronic folders and physical radiology jackets.
• Accesses reports and other patient or exam data via the Novius, SMS, Epic, PACS, and related software systems.
• Uses Microsoft Access Database to track and monitor radiology projects and patient requests.
• Utilizes the electronic medical record to access patient consent forms for authorization of release.
• Safeguards all patient information and is in compliance with HIPAA regulations.
• Communicates reports and/or image data to the appropriate physician’s office in a timely manner.
• Receives release of information requests which will be scanned into EMR.
• Verifies patient has current medical record number and enters release information into template.
• Prints and packages images via PACS film and/or CD for distribution and delivery to patients as well as outside physicians’ offices, utilizing proper quality assurance measures.
• Verifies patients in PACS and/or creates image media for clinics, conferences, physicians, studies, reading room, operating room, and Radiology Schedule.
• Assists the radiologist, other physicians, and staff in the execution of their duties by acting as a resource person for timely, effective use of services, both in electronic and manual modalities.
• Provides PACS web support for viewing images and manipulating images for conferences and surgery.
• Provides Operating Room support for physicians as needed on fixed and mobile PACS equipment.
• Troubleshoots, resolves, and documents exam problems and service calls in order to meet established turnaround times of exam availability.
• Troubleshoots and reports all deficiencies of hardware and software programs in the RIC.
• Maintains a patient-centered focus and strives to support the mission, goals, and values of the hospital, department, and division.
• Maintains professionalism with all customers to promote a customer service-driven environment.
• Treats all patients and staff with courtesy, dignity, and respect at service windows and telephones to achieve customer satisfaction.
• Maintains department, off-site storage, image media, and the RIC storage requirements.
• Maintains and monitors the return of outside patient films and image media.
• Receives external films/CD to be entered into PACS for record keeping/comparison.
• Creates patients in EMR, if necessary.
• Creates new orders in EPIC for outside film entry via ancillary orders.
• Enters images into PACS according to order created.
• Sends and receives patient imaging records via the cloud.
• Purges film and/or images on an ongoing basis and/or as described by the record retention policy, including on-site purging at the facility where film is maintained as well as preparation for the purge process.
• Scans documents into EMR as needed.
• Digitizes images into PACS.
• Utilizes the Exam Manager function of PACS to correctly identify images and patient information in PACS for the department and the facility.
• Processes all legal requests/subpoenas received in the imaging department.
• When necessary, may be requested to attend court proceedings as a custodian of the imaging records.
• Must be able to perform the professional, clinical, and/or technical competencies of the assigned unit or department.

Requirements

• High School Graduate

Preferred Qualifications

• Associates Degree and/or 30 hours of basic college work.

Skills

• Basic computer skills

Schedule

Full time, Days

Job Requisition ID: R-56874