Electronic Home Monitoring Specialist
These positions are located at 3000 North 2nd Street, Minneapolis, Minnesota 55411. The Electronic Home Monitoring unit operates 24/7, and shifts are bid by seniority. Availability to work various shifts is required, including days, evenings, overnights, holidays, and weekends. Mandatory overtime may be assigned after your shift (up to a total of 16 hours) with minimal advanced notice. Consistent work attendance is required due to 24-hour coverage and minimum staffing requirements.
New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
About the role
These are full-time, benefit-earning positions internally classified as a Case Management Assistant. View the job classification specification.
Responsibilities
- Conduct 24/7 monitoring of correctional clients assigned to the Electronic Home Monitoring (EHM) Program.
- Admit and release EHM participants to the program as ordered by the Court.
- Document case information in automated informational systems.
- Communicate with adult and juvenile clients, their families, educators, and employers.
- Demonstrate pro-social role modeling for EHM participants.
- Maintain various records.
- Interact with court personnel.
- Enforce EHM program rules.
- Generate court and violation reports.
Requirements
One of the following:
- Two or more years of responsible, paid social service experience providing direct client service.
- A two-year human services certificate.
- Two or more years of college coursework in the behavioral sciences field.
A valid driver's license and the ability to obtain a Hennepin County driver permit.
Skills
Nice to have:
- Experience carrying an assigned caseload of pre-adjudicated and post-adjudicated juveniles or adults.
- Knowledge of community resources, client databases, web-based monitoring software, Microsoft Word, and Microsoft Excel.
- Ability to establish and maintain relationships with clients, co-workers, and the public.
- Ability to assess each situation using good judgment.
- Ability to follow instructions verbally and in writing.
- Ability to recognize and respect cultural differences and provide culturally appropriate services.
- Proficient keyboarding/typing skills to enter and process information expediently and accurately.
About the department
The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more.
About Hennepin County
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety, and quality of life for our residents and communities. All jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all, and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations, including meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits, and opportunities to grow. Learn more.