Electronic Health Records Training Instructor

Position Summary

OEHR provides comprehensive system training for a complex EHR System that supports seven facilities, one outpatient clinic, and two outpatient community programs. The EHR is the official patient record for patients and clients in the facilities and programs.

Responsibilities

• Develop and provide technical training to ensure proper workflows are followed by end users so that the documentation in the EHR meets regulatory standards.
• Serve as the primary technical trainer for Psychiatric Care Technicians, Resident Care Technicians, and their supervisors which comprise the largest number of end users of EHR.
• Serve as the tertiary trainer for nursing, which is the second largest number of end users.
• Design and develop effective training courses for classroom and distance learning activities.
• Deploy and manage course content.
• Create job aids and curriculum.
• Support continuous training needs.
• Conduct audits of OEHR approved facility-led training efforts of the EHR.

Qualifications

• Experience providing technical support to end-users with varying levels of computer experience.
• Experience presenting computer or IT technical training in a professional adult learning setting.
• Experience designing and developing an effective, large scale (i.e., enterprise or company-wide) technical training curriculum for adults (e.g. instructor guides, lesson plans, workbooks, job aids, etc.).
• Experience administering technical training programs or sessions both in-person and using learning and meeting technology, such as learning management systems or virtual meeting platforms.
• Experience working in a clinical setting using or supporting an electronic health record software suite such as Oracle Cerner Millennium Health Record or other similar product.
• Experience developing technical eLearnings, computer based training, or other web-based training modules.
• Experience collaborating with a multi-disciplinary technical and clinical team on a multi-phase project that includes extensive technical training in an IT system.
• Experience configuring patient data loads using spreadsheets or system configuration for a system training environment.

Benefits

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months.
• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement.
• Several flex spending accounts: medical, dependent care, commuter, parking and High-Deductible Health Savings.
• A well-being program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.